Sales Agent - Retail Operations

Role Overview

Sales Agent - Retail Operations at Six Flags Qiddiya City and Aquarabia, located in Qiddiya City. You will enhance the overall guest experience by providing exceptional service and support across retail and food & beverage outlets.

Role Purpose

Play a crucial role in engaging guests, showcasing products, and driving sales through excellent product knowledge and customer interaction while working as part of a dynamic team to meet and exceed sales targets in a welcoming environment.

Key Responsibilities

Guest Engagement & Sales

• Engage with guests in a friendly and professional manner to promote products and drive sales.
• Maintain thorough knowledge of product offerings, seasonal promotions, and retail policies.
• Build rapport quickly and execute a sales-driven mindset focused on achieving individual and team targets.

Transaction & Payment Processing

• Process sales transactions accurately and handle cash and payment systems following company standards.
• Apply basic math skills for handling cash transactions.

Inventory & Visual Standards

• Assist in inventory management by restocking shelves and maintaining visual merchandising standards.
• Maintain commitment to product presentation standards.

Guest Service & Support

• Respond to guest inquiries and concerns, providing prompt and effective resolutions.
• Support team members and contribute to a positive guest service atmosphere.

Facility Maintenance & Compliance

• Participate in location cleanliness and tidiness, ensuring that all areas meet safety and health standards.

Events & Special Initiatives

• Assist with special events and promotions as needed.

Qualifications & Experience

• High school diploma or equivalent required.
• Previous experience in sales, retail, or customer service preferred.
• Additional education in a related field is a plus.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong ability to engage with guests and build rapport quickly.
• Sales-driven mindset with focus on achieving individual and team targets.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Detail-oriented with commitment to maintaining product presentation standards.
• Basic math skills for handling cash transactions.
• Proficiency in using retail POS systems and familiarity with cash handling procedures.
• Ability to cooperate and work well within a team environment.

Additional Information

• Flexibility to work a varied schedule, including weekends, holidays, and evenings as required.