Sales Account Manager

Role Overview

Sales Account Manager at Masterworks, a leading Saudi technology and digital transformation company, based at HQ.

Company Overview

Masterworks is a leading Saudi technology and digital transformation company helping organizations accelerate innovation through technology, data, cloud, AI, and digital solutions.

Role Purpose

Manage and expand a portfolio of enterprise and strategic accounts across Saudi Arabia, identify new business opportunities, drive revenue growth across the technology and digital transformation portfolio, and build lasting customer relationships through the full sales cycle.

Key Responsibilities

Account Management

• Develop and execute account plans to achieve assigned revenue and growth targets.
• Manage and strengthen relationships with existing customers and strategic accounts.
• Ensure a high level of customer satisfaction and work closely with delivery teams to support successful project execution.

Business Development & Opportunity Identification

• Identify, qualify, and develop new business opportunities within assigned accounts and markets.
• Identify opportunities for account expansion, cross-selling, and up-selling across Masterworks' service portfolio.
• Monitor market trends, customer needs, competitor activity, and emerging technologies.

Stakeholder & Executive Engagement

• Build strong relationships with C-level executives, IT leaders, procurement teams, and key decision-makers.
• Participate in customer meetings, workshops, industry events, and networking activities.
• Prepare and deliver presentations, proposals, and commercial offers to customers.

Sales Execution

• Drive the complete sales cycle, including prospecting, discovery, solution positioning, proposal development, negotiation, and closing.
• Understand customers' business challenges and translate them into relevant technology and digital transformation solutions.
• Collaborate with pre-sales, consulting, delivery, and technical teams to develop compelling customer solutions and proposals.

Pipeline & Reporting

• Develop and maintain an accurate sales pipeline and provide regular forecasts to management.
• Maintain accurate customer and opportunity information within the company's CRM.
• Meet or exceed assigned sales, revenue, and profitability targets.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Computer Science, Information Technology, or a related field.
• 5+ years of experience in B2B / enterprise technology sales or account management, preferably within Saudi Arabia.
• Proven track record of achieving or exceeding sales targets.
• Experience selling technology, digital transformation, cloud, data & analytics, AI, software, cybersecurity, or professional services is highly preferred.
• Strong knowledge of the Saudi business and technology landscape.
• Existing network and relationships within the Saudi enterprise market are highly desirable.

Skills & Competencies

• Enterprise Sales
• Account Management
• Business Development
• Consultative Selling
• Strategic Relationship Management
• Negotiation & Closing
• Pipeline Management
• C-Level Engagement
• Commercial Acumen
• Customer Centricity
• Communication & Presentation
• Strategic Thinking
• Results Orientation
• Strong understanding of enterprise sales cycles and consultative selling.
• Strong negotiation, presentation, communication, and interpersonal skills.
• Ability to engage confidently with senior executives and decision-makers.
• Strong commercial awareness and business development mindset.
• Excellent Arabic and English communication skills.