Sales Account Manager - Print (Riyadh)

Role Overview

Sales Account Manager - Print in Riyadh for Ghobash Group (GCG Enterprise Solutions), a leading Office Automation Solutions provider established in 1982 serving the UAE and wider region.

Company Overview

GCG Enterprise Solutions is a turnkey technology solutions provider offering Print Solutions, IT Services, AV and Digital Transformation Solutions. The company partners with leading technology vendors to create bespoke solutions and services for key industry sectors.

Role Purpose

Drive revenue growth, market share, and customer acquisition for GCG's printing and Managed Print Services business in Riyadh through enterprise sales, relationship management, and consultative solution selling while ensuring strong customer engagement and sustainable business growth.

Key Responsibilities

Sales & Revenue Growth

• Achieve assigned sales targets for revenue, margin, and volume.
• Build and manage a strong sales pipeline with accurate forecasting.
• Drive sales of MFPs, printers, and scanners.
• Drive sales of Managed Print Services (MPS).
• Drive sales of large format and production print where applicable.
• Identify and close new business opportunities in enterprise and government sectors.

Account Management & Customer Engagement

• Develop and maintain long-term relationships with key accounts.
• Engage regularly with clients to understand business needs.
• Engage regularly with clients to understand print environment challenges.
• Engage regularly with clients to identify cost optimization opportunities.
• Act as a trusted advisor ensuring high customer satisfaction.

Solution Selling & Value Creation

• Position MPS and print management solutions to optimize customer workflows.
• Conduct basic needs assessments and solution presentations.
• Work closely with pre-sales and service teams to deliver tailored solutions.
• Drive consultative selling approach versus transactional product sales.

Internal Coordination

• Coordinate with service team on installation and SLA alignment.
• Coordinate with logistics on timely delivery.
• Coordinate with finance on invoicing and collections.
• Ensure smooth order-to-delivery lifecycle.

Market Development

• Build presence in Riyadh enterprise market.
• Target government sector.
• Target banking and financial services sector.
• Target education sector.
• Target hospitality sector.
• Stay updated on competition, pricing trends, and customer expectations in KSA.

Qualifications & Experience

• Bachelor's degree in engineering (Electronics, IT, Telecom, or related field).
• 5–8 years of experience in printing, MPS, or office automation sales.
• Strong exposure to corporate and enterprise clients in KSA.
• Proven track record of meeting and exceeding sales targets.
• Experience in OEM ecosystem such as Xerox, Canon, Ricoh, Konica Minolta, or HP.

Skills & Competencies

• Strong understanding of MFPs, printers, and scanners.
• Strong understanding of large format solutions.
• Strong understanding of Managed Print Services (MPS).
• Strong understanding of sales lifecycle and CRM tools.
• Ability to interpret sales performance metrics and pipeline data.