Room Attendant

Role Overview

Room Attendant at Rixos Premium Qetaifan Island North, operated by Accor.

Company Overview

Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. The property spans five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, beach club, and numerous fine dining and casual restaurants. It is the ultimate multi-inclusive vacation destination.

Role Purpose

The Room Attendant provides exceptional guest service by maintaining cleanliness and orderliness of guest rooms and hotel areas. The role ensures guests have a pleasant and comfortable stay by meeting or exceeding cleanliness standards and following all health and safety guidelines.

Key Responsibilities

Housekeeping & Maintenance

• Clean and sanitize guest rooms, bathrooms, and public areas.
• Make beds, change linens, and replace towels and other amenities.
• Dust and polish furniture, fixtures, and surfaces.
• Vacuum, sweep, and mop floors.
• Replenish guest room supplies such as toiletries, towels, and minibar items.
• Ensure all cleaning equipment and supplies are well-stocked and maintained.
• Ensure all room appliances, lighting, and electronics are functioning properly.

Safety, Reporting & Compliance

• Report any damages, broken equipment, or unsafe conditions to the supervisor.
• Adhere to hotel policies regarding security and confidentiality of guest information.

Guest Service

• Provide courteous and friendly service to hotel guests.
• Address any guest requests or concerns promptly.

Qualifications & Experience

• High school diploma or equivalent preferred.
• Prior experience in housekeeping or cleaning advantageous.

Skills & Competencies

• Ability to work independently with minimal supervision.
• Strong attention to detail.
• Physical stamina to handle lifting, bending, and long hours of standing.
• Good communication skills.
• Positive attitude.