Retail Counter Sales

Role Overview

Retail Counter Sales position at Burjline Builders, located in Deira Gold Souk, Dubai.

Role Purpose

Serve walk-in customers in a jewellery supply retail environment, selling jewellery-making tools, machinery, equipment, plating and industrial chemicals, while building product knowledge and maintaining customer relationships.

Key Responsibilities

Sales & Customer Service

• Handle walk-in customers, including goldsmiths, jewellery workshops, and manufacturers.
• Sell jewellery-making tools, machinery, equipment, plating and industrial chemicals.
• Understand customer requirements and recommend suitable products.
• Maintain product knowledge and showroom presentation.

Order Management

• Prepare quotations and process orders.
• Follow up with customers.

Qualifications & Experience

• Counter/retail sales experience preferred, ideally in jewellery, tools, hardware or industrial supplies.
• 1–2 years of experience preferred; freshers with strong communication skills may be considered.

Skills & Competencies

• Good communication and customer-handling skills.
• Willingness to learn technical product details.
• Hindi, Gujarati, or Arabic language skills are an advantage.

Additional Information

• Salary: AED 2,500 per month plus accommodation and transport.
• Working hours: 10 AM–1 PM and 4 PM–9 PM, 6 days per week.
• Weekly off: Sunday or rotational.