Relationship Officer, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group

Role Overview

Relationship Officer, Acquisition with Injaz - RBG - Emirati Acquisition, Retail Banking Group at Mashreq.

Role Purpose

Drive new-to-bank business to grow Emirati and Islamic business presence while maintaining strong client relationships, delivering agreed liability targets, and executing cross-sell opportunities across bank products.

Key Responsibilities

Client Relationship Management

• Maintain close contact and relationships with clients to ensure the bank remains one of their main banks and captures a major share of their wallet.
• Serve as intra-organization liaison ensuring service delivery to clients.

Business Development & Sales

• Proactively drive new-to-bank business to grow Emirati and Islamic business presence.
• Proactively solicit and manage businesses that meet agreed risk-reward parameters of the unit.
• Deliver agreed liabilities numbers and execute significant cross-sell of other bank products.

Stakeholder Coordination

• Work closely with all product and channel partners from RBG and CIBG and the SME FX team to maximize opportunities through regular contacts, feedback, coordination, and cross-referrals.

Risk & Compliance Management

• Ensure that credit risk is appropriately managed in relation to facilities execution.
• Ensure compliance requirements for relationships are adhered to in line with bank policies, including KYC, AML, account reviews as per risk levels, and high value transaction monitoring.

Performance & Execution

• Demonstrate self-starter mentality to ensure consistency in productivity and performance.