Relationship Manager and Senior Relationship Manager | Priority Banking(For Future Openings)

Role Overview

Relationship Manager and Senior Relationship Manager within Priority Banking at Emirates Islamic Bank. This is a future opening position.

Company Overview

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. The bank is the leading financial services brand in the UAE with a brand value of approximately USD 4 billion. Emirates NBD serves customers through retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The bank is a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of branches. Emirates NBD also operates Liv, the lifestyle digital bank, which has over half a million users and is the fastest-growing digital bank in the region.

Role Purpose

Acquire and maintain Priority Banking client relationships while driving revenue growth across assets, liabilities, investments and insurance business lines. Deliver high levels of service standards, maximize client satisfaction, and ensure full compliance with UAE Central Bank and anti-money laundering regulations.

Key Responsibilities

Relationship Management

• Build and develop relationships with Priority Banking clients while leveraging customer service representatives for basic transactions.
• Acquire new clients and contribute to unit goals through new relationship development.
• Maintain and grow existing client relationships within the Priority Banking segment.

Sales & Cross-Sell

• Present products and close deals to meet revenue targets for assets, liabilities, investments and insurance business.
• Offer comprehensive advice on all Priority Banking products, including basic banking, lending, and wealth management.
• Proactively contact clients to cross-sell products and promote new offerings.
• Cross-sell and refer clients to other bank areas.

Compliance & Risk Management

• Follow all policies related to operational risk, sales practices, and anti-mis-selling.
• Keep client profiles up-to-date and uphold confidentiality.
• Assess risk tolerance for suitable product recommendations.
• Ensure compliance with UAE Central Bank and anti-money laundering regulations.

Service Excellence & Market Awareness

• Monitor and improve service quality to exceed client expectations.
• Stay informed of market trends and competitor activity.

Qualifications & Experience

• University degree in Business or Finance.
• At least 4 years in a sales role within the Financial Services or Banking industry.
• Experience across a wide range of banking areas, such as Retail and Wealth Management.
• CISI Certification is preferred.

Skills & Competencies

• Excellent communication and presentation skills.
• Strong interpersonal skills.

Additional Information

• Flexible work policy allowing remote work as needed.
• Competitive rewards, benefits and perks.
• Professional development opportunities to accelerate career growth.