Job description
Role Overview
Regional General Manager at Etihad Airways, targeting Senior UAE Nationals. The successful candidate will be required to relocate to the APAC Region, in particular Singapore, Thailand or Malaysia. Full relocation support will be provided and additional information will be shared with shortlisted candidates.
Company Overview
Etihad Airways is the UAE's national airline, shaping the future of global aviation. From the hub in Abu Dhabi, the airline connects people across continents and cultures while driving the "Journey 2030" ambition to double the fleet, expand the network and grow its people for a new era of excellence.
Role Purpose
Define the overall commercial approach for the APAC region, plan and lead an international sales force to ensure sales targets are met in the most efficient and effective manner and provide proper contribution to Etihad's overall objectives.
Key Responsibilities
Strategy & Planning
- Define, execute and monitor the implementation of short and long-term sales plans to ensure alignment with Etihad's overall strategy.
- Innovate and lead strategic initiatives to ensure sales targets are met according to plan, schedule and commercial investments budget.
- Define, evaluate and lead the implementation of appropriate new sales techniques and allocation of resources across the region to increase local revenue and profitability.
Sales Operations & Performance Management
- Direct and prioritize the selling activities within the Region, inclusive of resource deployment, channel strategy and customer interactions, to ensure sales targets are reached in accordance with corporate objectives using effective data-led, insight-driven performance management.
- Using a data-first approach continuously review and monitor sales reports and other business intelligence to ensure timely identification of potential risks and adoption of corrective actions.
- Review, approve and monitor the cascading of dealing instruments and schemes, objectives and targets to ensure effective recognition and reward of sales objectives.
Process & Continuous Improvement
- Champion continuous improvement and standardization of all aligned regional processes.
- Monitor the cascading of sales guidelines across the markets to ensure a consistent approach in dealing with customers and intermediaries and drive regional productivity.
Stakeholder & Risk Management
- Review and highlight with proposed solutions major risks and issues impacting sales results to the senior team and other stakeholders to ensure they are timely and properly addressed.
- Act as a thought leader on sales professionalism.
Leadership & Development
- Lead and inspire direct reports and through coaching provide formal and informal feedback to the managerial team to ensure the development of their leadership and professional skills.
- Effectively communicate and set the wider vision for the regional teams.
- Leverage connections to build and cultivate a deep and trusted network amongst influential decision makers in customers, stakeholders and industry bodies.
Qualifications & Experience
- Bachelor's degree or above in Business or relevant Commercial and analytical work experience.
- Minimum 8-10 years' experience in the aviation industry.
- Minimum 5 years in a Senior role.
- Proficiency in managing relationships at a senior level and managing a diverse team of people across multiple countries.
- Ability to execute and deliver against business goals, consistently driving profitability and contribution to revenue achievement.
- Ability to innovate and participate in an environment that encourages creativity.
- UAE National status required.
Additional Information
- Relocation support is available for this international opportunity.