Regional Business Development Leader (Maternity Cover | Contract)

Role Overview

Regional Business Development Leader (Maternity Cover | Contract) at IFS. Fixed-term contract role leading Business Development across Asia Pacific, Japan, Middle East & Africa (APJ ME&A).

Company Overview

IFS is a billion-dollar revenue company with 7,000+ employees on all continents. The company delivers award-winning enterprise software solutions through embedded digital innovation and a single cloud-based platform to help businesses at the Moment of Service™. IFS operates as a global, diverse organization committed to sustainability, agility, collaboration and trust.

Role Purpose

Lead the Business Development function across APJ ME&A, managing a diverse team of Business Development Representatives across Japan, Australia and the Middle East. Build high-quality sales pipeline and create measurable impact for Market Units through effective team leadership, performance management and coordinated cross-functional collaboration.

Key Responsibilities

Team Leadership & Development

• Lead, coach and develop a regional team of BDRs, creating a high-performance culture focused on quality pipeline and continuous improvement.
• Own regional BDR performance, including performance management, coaching and development.
• Build a self-starting, resilient and highly accountable leadership culture.
• Adapt your management approach to different people and markets.

Pipeline & Performance Management

• Drive results across multiple markets, industries, solutions and campaigns in close partnership with Sales and Marketing.
• Ensure effective lead management and SLA adherence, from initial engagement through qualification and handover to Sales.
• Maintain exceptional CRM discipline and lead pipeline hygiene, ensuring accurate, complete and actionable data before opportunities are handed over to Sales.
• Demonstrate success delivering qualified enterprise sales pipeline through multiple simultaneous campaigns and workstreams.

Analytics & Continuous Improvement

• Use data to identify the leading and lagging indicators behind BDR performance, turning insights into actions that improve conversion, productivity and team behaviours.
• Employ data-driven leadership with the ability to diagnose performance challenges and continuously improve processes, productivity and outcomes.

Marketing & Technology Enablement

• Partner with Marketing to build coordinated, multi-channel outreach programs that create consistent engagement across internal BDRs, third-party resources and sales teams.
• Champion AI and automation within Business Development, identifying opportunities to improve prospect research, personalisation, outreach and BDR productivity.
• Drive adoption and effective utilisation of the modern BDR technology stack, including HubSpot, ZoomInfo, Lusha, LinkedIn Sales Navigator and related sales intelligence and engagement tools.

Stakeholder Management

• Build strong relationships with regional Sales and Marketing leaders, ensuring Business Development remains tightly aligned to market priorities and pipeline goals.

Qualifications & Experience

• Proven experience leading a high-performing Business Development, SDR or BDR team, ideally across multiple markets or geographies.
• Strong understanding of the end-to-end BDR operating model: targeting, prospecting, qualification, conversion, handover and measurement.

Skills & Competencies

• Data-driven leadership with diagnostic and process improvement capability.
• Strong working knowledge of modern sales technology, AI and automation and how these can be practically applied to Business Development.
• Excellent planning and organisational skills, with the ability to manage competing priorities across a complex regional environment.

Additional Information

• Contract type: Fixed-term (Maternity Cover).