Regional Account Manager - Christofle

Role Overview

Regional Account Manager – Christofle, based in Dubai, reporting to Christofle's Hospitality & Business Development team in Paris. This is a sales and account management role representing Christofle Paris and driving commercial development across the GCC region.

Company Overview

Chalhoub Group is a luxury retail group spanning over seven decades in the Middle East. The Group operates a portfolio of over 10 owned brands and distributes over 400 international brands across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre. It operates more than 950 stores, online platforms, and mobile apps, and employs over 16,000 professionals across eight countries in the Middle East and a presence in LATAM. The Group is guided by a commitment to diversity, equity, and inclusion, and is a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and has pledged to reach Net Zero by 2040.

Role Purpose

To represent Christofle and drive the Maison's commercial development across the GCC region with a particular focus on Hospitality and Decorators, managing the full client journey from prospecting through delivery and developing new projects and partnerships.

Key Responsibilities

Business Development & Prospecting

• Identify new projects and commercial opportunities across the GCC.
• Build a strong pipeline of hospitality and design projects and maintain accurate forecasts.
• Manage the full client journey from prospecting and initial discussions through presentations, tenders, negotiations, contracting and delivery.

Account Management

• Build and develop relationships with leading hotel groups, owners, developers, restaurant groups, procurement companies, architects, interior designers and decorators.
• Develop existing key accounts while actively opening new relationships and partnerships.
• Identify opportunities across Christofle's wider universe, including dining, decoration, gifting, residences, personalization and bespoke projects.

Client Relationship & Commercial Management

• Develop senior client relationships and manage complex, project-led sales cycles.
• Manage pipelines, negotiations and commercial terms.
• Represent the Maison at industry events, trade shows, client meetings and networking opportunities across the region.

Qualifications & Experience

• Strong Account Management and/or Business Development experience within the GCC.
• An established network within Hospitality, Hotels, F&B, Interior Design, Architecture, OS&E or a related B2B environment.
• Experience developing senior client relationships and managing complex, project-led sales cycles.
• Strong commercial acumen with experience managing pipelines, negotiations and commercial terms.

Skills & Competencies

• Proactive, entrepreneurial approach with excellent follow-through.
• Strong communication, presentation and relationship-building skills.
• Ability to operate independently within the GCC while working closely with an international team based in Paris.

Additional Information

• Competitive benefits package including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts.
• Learning and development opportunities and exposure to different assignments within role or through internal mobility.
• Chalhoub Group is committed to inclusion and diversity and welcomes all applicants without regard to gender, age, race, religion, national origin or disability status.
• Assessments and interviews should be completed independently and without assistance from generative AI tools.