Recreation Attendant

Role Overview

Recreation Attendant at Marriott. This role operates across the company's recreational facilities and is based at the property location specified in the recruitment posting.

Role Purpose

Encourage guests to participate in recreation activities while maintaining a fun, relaxing atmosphere. Manage recreation facility operations, equipment, and guest safety in accordance with company standards and local regulations.

Key Responsibilities

Guest Engagement & Service

• Encourage, recruit, register, and schedule guests to participate in recreation activities.
• Provide information to guests about available recreation facilities and activities.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.

Safety & Compliance

• Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
• Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
• Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager.
• Report accidents, injuries, and unsafe work conditions to manager.
• Complete safety training and certifications.
• Comply with quality assurance expectations and standards.

Equipment & Facility Maintenance

• Clean and maintain recreational equipment and supplies.
• Visually inspect tools, equipment, or machines to identify defects.

Operations & Administration

• Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
• Enter and locate work-related information using computers or point of sale systems.
• Read and visually verify information in a variety of formats (for example, small print).

Workplace Conduct & Policies

• Follow company policies and procedures.
• Ensure uniform and personal appearance is clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Perform other reasonable job duties as requested.

Qualifications & Experience

Education

• High school diploma or G.E.D. equivalent (preferred).

Certifications

• CPR Certification (required).
• First Aid Certification (required).
• Recreation Equipment certification (required).
• Any certification or training required by local and state agencies (required).

Skills & Competencies

• Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move through narrow, confined, or elevated spaces.
• Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Proficiency with computers and point of sale systems.
• Visual acuity to read small print and identify equipment defects.

Additional Information

Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated. Marriott is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.