Receptionist

Role Overview

Showroom Receptionist at Ali & Sons Holding LLC, Abu Dhabi.

Role Purpose

To provide a professional, welcoming, and efficient first point of contact for showroom visitors while supporting the team with essential clerical, administrative, and office-related duties.

Key Responsibilities

Front-of-House & Visitor Management

• Welcome and greet showroom visitors with professionalism and friendliness.
• Provide directions and answer visitor questions.
• Distribute relevant informational materials and forms.
• Inform visitors of expected waiting times and ensure comfort while waiting.
• Assist with meeting arrangements, travel, accommodation, meals, and other visitor requirements when required.

Telephone & Communications

• Answer the telephone and switchboard.
• Transfer calls and take messages.
• Answer enquiries and schedule appointments.

Administrative & Clerical Support

• Perform basic typing and administrative duties, including correspondence, reports, forms, record cards, and lists.
• Keep visitor records, correspondence, applications, and other documents properly filed and organized.
• Maintain and update administrative files, records, folders, and general information materials.
• Sort and distribute incoming mail.
• Prepare outgoing mail.
• Operate office copying and duplicating equipment.
• Provide relief support to clerical staff and assist with routine administrative duties when needed.

Workspace Management

• Ensure the reception and waiting areas are neat, organized, and presentable at all times.

Reporting & Escalation

• Communicate any issues or challenges encountered to the Showroom Supervisor.
• Perform other duties as assigned by the Showroom Supervisor or Manager.

Qualifications & Experience

• Bachelor's Degree.
• Minimum 2 years of experience in a Secretarial role.
• Fluency in English is essential.

Skills & Competencies

• Computer literate with proficiency in MS Office and Access.
• Excellent interpersonal and communication skills.
• Professional and customer-focused approach.
• Organized and dependable.
• Composed and adaptable.
• Proactive and able to work effectively as part of a team.
• Accountability and reliability.
• Professional integrity.
• Teamwork and collaboration.
• Customer relationship management.
• Positive initiative and motivation.
• Flexibility and adaptability.
• Awareness of quality, health, safety, and environmental standards.

Additional Information

Ali & Sons is a well-established and diversified business group in the UAE working with prestigious automotive brands globally recognized for quality, reliability, and sophistication. The company serves as sole distribution agent in the UAE for many of its clients and operates high-tech showrooms with world-leading after-sales support and comprehensive customer guidance throughout the buying process.

Benefits include a professional and collaborative working environment, opportunities for career development and growth, and exposure to a dynamic automotive showroom environment.