Receptionist

Role Overview

Receptionist at Al Tayer Group, Dubai, UAE.

Role Purpose

Manage the reception efficiently, attend to guests and telephone calls in a professional manner befitting the corporate image of the Group, and provide the necessary administrative support functionally required by the Admin Manager.

Key Responsibilities

Guest & Communications Management

• Handle telephone calls efficiently and courteously.
• Provide necessary information and guidance to callers.
• Transfer calls to relevant personnel in the office.
• Attend to guests in a professional manner.

Access & Security

• Control the distribution of access cards for visitors.
• Maintain a register to log in visitor details.

Facility & Environment Management

• Ensure cleanliness and hygiene are maintained in the reception area.
• Adhere to essential housekeeping standards.
• Ensure all equipment and furniture are in proper working condition.
• Maintain equipment and furniture impeccably.

Facility Coordination

• Coordinate and manage room bookings for the Business Centre and Learning & Development in an efficient and prompt manner.

Qualifications & Experience

• High School Certificate.
• Course in telephone handling skills is an advantage.

Skills & Competencies

• Excellent communication skills.
• Exposure to multicultural environment.
• Well groomed with pleasant personality.