Quality & Reliability Manager

Role Overview

Quality & Reliability Manager at KBR, based in the Middle East and North Africa (MENA) region. This role serves as Functional Authority for Quality and Reliability Program Management & Technical Assurance across the Asset Performance Solutions (APS) Business Unit.

Role Purpose

To establish, execute, and continuously enhance quality and reliability strategies, systems, and practices across all APS projects while supporting business development initiatives to generate new revenue streams and expand market share in the MENA region.

Key Responsibilities

Reliability Strategy & Execution

• Establish and execute the overarching Reliability Strategy for all APS projects, ensuring alignment with corporate business objectives and client contractual requirements.
• Develop and monitor Reliability KPIs, defect density metrics, equipment performance indices, and failure mode controls.
• Implement industry-leading reliability practices into project execution and develop Reliability matrices for continuous monitoring of Project Health.
• Drive continuous improvement programs focusing on reducing rework, minimizing waste, and improving first-time-right execution.
• Ensure project personnel are trained and competent on all quality and reliability requirements.

Quality Management & Governance

• Establish and execute the overarching Quality Strategy for all APS projects, ensuring alignment with corporate business objectives and client contractual requirements.
• Own and continuously enhance the Quality Management System (QMS), ensuring full compliance with ISO 9001, client specifications, and regulatory requirements.
• Lead quality governance aligned with ISO 9001 and project-specific Quality policy requirements.
• Ensure compliance with all relevant national and international codes, standards, and regulatory requirements.
• Drive a culture of quality, technical integrity, and reliability excellence across all operational sites.

Audits & Assurance

• Lead internal and external audits, quality walks, Root Cause Analysis (RCA) workshops, and quality performance reviews.
• Act as the focal point for client quality teams and certification bodies.

Stakeholder & Team Collaboration

• Work closely with Operations, HSE, Engineering, and PMT teams to ensure quality is embedded during planning, execution, commissioning, and handover phases.
• Closely work with and mentor a high-performing team of Maintenance and Reliability professionals, fostering a culture of innovation, excellence, and accountability.

Business Development

• Support Sales with the strategic planning and execution of business development initiatives in MENA, focusing on generating new revenue streams and expanding market share within the region.
• Drive the development and implementation of tailored sales strategies to effectively position long-term and digitally-enabled solutions including long-term maintenance programs, predictive maintenance, condition monitoring, turnaround programs, master data management, reliability-centered maintenance, and Spares optimization.
• Act as a subject matter expert in the field of Operations & Maintenance (O&M), leveraging deep understanding of industry best practices and competitive intelligence to provide insights and guidance to the executive team.
• Drive implementation of alliances, joint ventures, and partnerships with potential partners for APS business.
• Achieve and exceed revenue and Job Income targets and KPIs, demonstrating a track record of success in driving business growth and profitability in the MENA market.

Qualifications & Experience

• Undergraduate degree in Engineering required.
• Fifteen (15) or more years of professional experience, including ten (10) or more years of energy industry Operations & Maintenance experience and five (5) or more years of experience with O&M solutions with digital accelerators where applicable.
• Knowledge of the Upstream (onshore and offshore), Refining, Petrochemical and Chemical, Energy Transition, and Process services industry and customer base in Middle East and Africa.

Skills & Competencies

• Digital asset management solutions in the energy industry, including APM, remote performance monitoring, real-time optimization, AI process analytics, and AI predictive maintenance.
• ISO 9001 quality management system expertise.
• Root Cause Analysis (RCA) methodology.
• Team mentoring and leadership capability.

Additional Information

• 30% travel is required to meet regularly with customers.