PSE_ Babyshop Qatar

Role Overview

Point of Sale Executive (PSE) at Land Mark Babyshop Qatar.

Role Purpose

Deliver exceptional in-store customer service and drive sales growth by building loyal customer relationships, increasing transaction value, and providing expert product knowledge in a baby retail environment.

Key Responsibilities

Sales Performance

• Meet individual and store sales targets by gaining repeat business.
• Build a base of loyal and repeat customers.
• Increase the Average Transaction Value and Basket size.

Customer Service

• Set and deliver the highest level of customer service standard for sales.
• Provide a shopping experience which is easy, productive, and inspiring.
• Take excellent care of customers by satisfying each customer's needs, exceeding their expectations, and giving each customer a lot of attention.
• Get to know customers' likes and dislikes and make every shopping visit a pleasant and satisfying experience.

Product & Sales Expertise

• Provide expert product knowledge.
• Make recommendations based on insight on customer needs through suggestive selling and upselling.
• Show initiative to meet customers' needs.

Skills & Competencies

• Communication skills.
• Customer service orientation.
• Proactive approach.
• Flexibility.
• Interpersonal skills.