Project Manager

Role Overview

Project Manager at TAWANTECH. Lead the end-to-end planning and delivery of technology projects, ensuring agreed scope, timelines, budget, quality, risks, and business objectives are effectively managed and achieved.

Role Purpose

To lead the end-to-end planning and delivery of technology projects, ensuring agreed scope, timelines, budget, quality, risks, and business objectives are effectively managed and achieved.

Key Responsibilities

Project Delivery

• Manage technology projects from initiation and planning through execution, deployment, and closure.
• Define project scope, objectives, milestones, deliverables, timelines, and resource requirements.
• Monitor progress and ensure delivery against agreed milestones and commitments.
• Coordinate readiness, implementation, and transition activities for production deployment.

Risk & Issue Management

• Identify, assess, and manage project risks, issues, dependencies, and changes.
• Escalate critical risks and delivery challenges in a timely manner.

Stakeholder & Vendor Management

• Coordinate across business, engineering, architecture, cybersecurity, operations, and vendors.
• Manage vendor deliverables, SLAs, and commercial dependencies.
• Act as primary point of contact between squads and business stakeholders.

Governance & Reporting

• Facilitate governance meetings and provide clear status reporting, including to SteerCo.
• Maintain project documentation, decisions, risks, actions, and lessons learned.

Quality & Compliance

• Ensure deliverables meet agreed quality, change-governance, and regulatory requirements.

Budget Management

• Manage project budgets and track financial performance.

Product Ownership

• Own and prioritize the product backlog for assigned squads.
• Translate business objectives into epics, features, and clearly written user stories with acceptance criteria.
• Define and communicate product roadmap and release scope.
• Make day-to-day scope and trade-off decisions on behalf of the business.
• Ensure regulatory and compliance requirements are reflected in backlog items.
• Accept completed work against defined acceptance criteria.

People Management

• Participate in the identification and recruitment of key talent for the department.
• Manage, guide, and support direct reports in line with set policies and procedures.
• Set performance objectives, provide support, appraise the team, and give regular feedback.
• Uphold a high-performance working environment and promote the organization's values.

Qualifications & Experience

• Bachelor's Degree required; Master's Degree preferred.
• 6+ years in technology delivery, including end-to-end ownership of complex projects.
• Experience owning a product backlog and working directly with Agile delivery teams.
• Payments, banking, or regulated financial services experience.
• Professional Certificates: PMP or PRINCE2, plus CSPO/PSPO or equivalent product certification.