Presales Consultant - Physical Security

Role Overview

Presales Consultant - Physical Security at Ingram Micro in Dubai, United Arab Emirates. A customer-centric and technically skilled role supporting the delivery of best-in-class physical security solutions across the region.

Company Overview

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, the company plays a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set the company apart.

Role Purpose

To serve as a trusted technical advisor working closely with sales teams, channel partners, vendors, and end customers to develop, design, and position best-in-class physical security solutions that address complex business and security challenges across the region.

Key Responsibilities

Solution Design & Consultation

• Understand customer business and security requirements and translate them into effective solution designs.
• Provide technical consultation across CCTV, video management systems, access control, analytics, AI-enabled surveillance, and integrated security solutions.
• Collaborate with vendors and internal stakeholders to ensure technically sound and commercially competitive solutions.

Sales Support & Delivery

• Deliver product demonstrations, presentations, workshops, and proof-of-concept engagements.
• Support sales teams throughout the opportunity lifecycle, including solution design, sizing, bill of materials creation, and technical proposal preparation.

Market & Technology Development

• Stay current with emerging technologies, industry trends, and competitive market developments.
• Support partner enablement through technical training and knowledge-sharing initiatives.

Qualifications & Experience

• Bachelor's degree in Engineering, Information Technology, Electronics, Telecommunications, or a related field.
• Experience in a Presales, Solutions Engineering, Systems Engineering, or Technical Consulting role within the physical security industry.
• Relevant vendor certifications within the physical security ecosystem are an advantage.

Skills & Competencies

• Strong knowledge of video surveillance, access control systems, security management platforms, networking fundamentals, and security architectures.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.
• Experience conducting customer meetings, technical workshops, and solution presentations.
• Strong analytical, problem-solving, and stakeholder management skills.

Additional Information

Ingram Micro invests in employee growth through continuous learning, challenging projects, and career development opportunities that empower advancement of expertise and expansion of impact.