Presales Consultant - Digital Transformation

Role Overview

Presales Consultant – Digital Transformation at Ghobash Group, supporting the Digital Transformation presales function across the UAE market.

Company Overview

Ghobash Group, established in 1982, operates through GCG ENTERPRISE SOLUTIONS, a leading office automation and digital enterprise solutions provider for the UAE. The company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, serving public services and SME segments.

Role Purpose

Support the Digital Transformation presales function by preparing proposals, responding to RFPs and RFQs, conducting solution demonstrations, and engaging with customers across UAE public services and SME segments. The role bridges customer needs with GCG's low-code and no-code solutions portfolio.

Key Responsibilities

Pre-Sales Support & Proposal Preparation

• Support end-to-end presales activities across GCG's DT portfolio, with primary focus on low-code and no-code (LCNC) solutions including OutSystems, Joget, Mendix, Appian and similar platforms, plus related workflow, automation, CRM, and ECM offerings.
• Prepare technical proposals, commercial proposals, RFP and RFQ responses, BOQ and SOW documentation, and clarification responses in coordination with the sales team.
• Conduct solution demonstrations, discovery sessions, and customer-facing presentations to support the sales team across assigned opportunities.
• Engage with customers to understand business needs, processes, and expected outcomes, and map requirements to appropriate solutions within GCG's DT portfolio.
• Coordinate with delivery teams to validate scope, effort, timelines, and implementation approach before proposal submission.
• Support multiple opportunities simultaneously from qualification through to handover, maintaining quality and turnaround time across all deliverables.

Commercial & Sales Support

• Assist with pricing, BOQ development, and commercial modelling in coordination with the Head of Sales and relevant vendors or delivery leads.
• Review vendor quotations and flag commercial risks, scope gaps, or pricing concerns before submissions.
• Support the sales team on opportunity strategy, solution positioning, and cross-selling across GCG DT offerings.
• Maintain proposal quality, documentation standards, and reusable materials including templates, use cases, and enablement content to improve team efficiency.

Portfolio & Market Knowledge

• Build working knowledge across the GCG DT portfolio over time, including ECM/EDM, workflow/BPM, digital signature, scanning, and automation, to support cross-solution proposals where needed.
• Stay aware of public sector and SME market dynamics in the UAE and understand how these segments buy, procure, and evaluate technology solutions.
• Track and flag competitor activities, new vendor capabilities, and emerging platform features relevant to the DT portfolio.
• Perform additional responsibilities as required to support business growth and the evolving needs of the Digital Services function.

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field from a recognised university.
• 3–7 years of presales or solution consulting experience within a systems integrator (SI), Digital Transformation consulting firm, or LCNC/automation vendor ecosystem.
• UAE experience is mandatory.
• Vendor or product certification in an LCNC or automation platform (e.g. OutSystems, UI Path, Mendix, Nintex) is a strong advantage.

Skills & Competencies

• Hands-on experience with low-code and no-code (LCNC) platforms such as OutSystems, Joget, Mendix, Appian or similar.
• Workflow and process automation tools including Nintex, Power Automate, and UI Path.
• CRM solutions including Salesforce and MS Dynamics.
• ERP exposure, particularly Odoo or similar SME-focused ERPs.
• ECM/EDM solutions including M-Files, Doxis, SharePoint, and Egnyte.
• Proposal writing, RFP/RFQ response, BOQ and SOW preparation.
• Solution demonstration and customer-facing presentation skills.
• Basic understanding of cloud and infrastructure security.
• Systems integrator or DT consulting firm background preferred over pure vendor profiles.
• Active, hands-on experience with OutSystems, UI Path, Mendix or similar LCNC/automation platforms.

Additional Information

• Positive, adaptable attitude required.
• UAE public sector or SME market experience strongly preferred.