Job description
Role Overview
Pre-Sales Consultant, GCC at BioCatch, based in the UAE.
Company Overview
BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user's physical and cognitive digital behavior to protect individuals online. BioCatch's mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 32 of the world's largest 100 banks and 210 total financial institutions rely on BioCatch Connectβ’ to combat fraud, facilitate digital transformation, and grow customer relationships. BioCatch's Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow's problems.
Role Purpose
Partner with sales, professional services, product management, operations, and engineering to identify customer pain points, ensure product fit, and propose solutions that accurately address customer needs. Support the delivery of revenue by owning the value sell and technical win before providing a seamless handover to the delivery team.
Key Responsibilities
Sales & Revenue Support
- Collaborate with sales account executives to support revenue delivery.
- Own the value sell and technical win for customer engagements.
- Understand BioCatch's business goals and align presales activities with revenue objectives.
Customer Engagement & Discovery
- Identify customer pain points through discovery and analysis.
- Ensure product fit with customer requirements and business outcomes.
- Propose solutions that accurately address customer needs and exceed business decision maker expectations.
Cross-functional Collaboration
- Work with professional services, product management, operations, and engineering teams to develop and deliver comprehensive customer solutions.
- Facilitate seamless handover to the delivery team upon deal closure.
Qualifications & Experience
- Deep domain knowledge in fraud and financial crime prevention within the Financial Services sector.
- Relevant industry expertise in Financial Services.
Skills & Competencies
- Strong technical skills.
- Sales acumen.
- Ability to understand complex customer requirements and translate them into technical solutions.
Additional Information
- Location: UAE.