Plumber

Role Overview

Plumber at Marriott, St. Regis Hotels & Resorts. This role is based at a St. Regis luxury hotel property.

Company Overview

St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. The brand is known for uncompromising bespoke and anticipatory service, classic sophistication combined with modern sensibility, and signature Butler Service. St. Regis operates as part of the Marriott International portfolio of brands.

Role Purpose

Respond to and attend to guest repair requests, performing preventive maintenance, diagnostics, and repairs across plumbing, electrical, mechanical, and general building systems to maintain property standards and guest satisfaction.

Key Responsibilities

Guest Service & Communication

• Respond and attend to guest repair requests promptly.
• Communicate with guests and customers to resolve maintenance issues.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Thank guests with genuine appreciation.

Maintenance & Equipment Operations

• Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, or machines.
• Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
• Test, troubleshoot, and perform basic repair on all types of equipment.
• Perform repairs on plumbing including plunging toilets and unclogging drains.
• Perform repairs on electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, and internet devices.
• Replace electrical switches and outlets.
• Program televisions.
• Perform repairs on interior and exterior landscaping and external landscaping sprinklers.
• Display basic knowledge or ability to acquire knowledge in air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and general building.

Maintenance & Repairs

• Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement.
• Complete thorough cleanup of painting or repair areas.
• Repair guestroom items.
• Use the Lockout/Tagout system before performing any maintenance work.

Inventory & Scheduling

• Maintain maintenance inventory and requisition parts and supplies as needed.
• Perform general housekeeping and engineering-related inventory duties.
• Input air handler schedules and make temperature changes using basic computer skills.

Shift Communication & Reporting

• Communicate each day's activities and problems that occur to other shifts using approved communication programs and standards.
• Report any maintenance problems, safety hazards, accidents, or injuries.

Safety, Compliance & Professional Standards

• Follow all company and safety and security policies and procedures.
• Complete safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Assist individuals with disabilities.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.

Physical Tasks

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Perform heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Qualifications & Experience

• High school diploma or G.E.D equivalent.
• Some experience in general maintenance, exterior and interior surface preparation and painting.
• Experience in hotel engineering or maintenance is a plus.
• No supervisory experience required.

Skills & Competencies

• Valid driver's license.
• Basic computer skills.
• Ability to work with plumbing, electrical, mechanical, and general building systems.
• Knowledge of air conditioning and refrigeration systems.
• Carpentry and finish skills.
• Kitchen equipment knowledge.
• Vehicle maintenance capability.
• Energy conservation awareness.

Additional Information

Marriott International is an equal opportunity employer dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.