Personal Assistant to General Manager

Role Overview

Personal Assistant to the General Manager at Hilton. This role provides administrative and operational support to the General Manager and department managers at a hotel location.

Role Purpose

You will deliver exceptional administrative support and hospitality to the General Manager, department managers, and guests. Your work ensures smooth daily operations while embodying Hilton's commitment to spreading the light and warmth of hospitality through every interaction.

Key Responsibilities

Administrative Operations

• Provide word processing, data entry, filing, and copying support to department operations.
• Answer telephones and handle email communications in a timely and efficient manner.
• Process correspondence promptly and professionally.

Guest Relations

• Respond promptly and professionally to all guest interactions.

Travel Coordination

• Organize and manage travel bookings for department managers.

Project Support

• Assist with departmental initiatives and ad-hoc assignments.

Skills & Competencies

• Word processing proficiency.
• Data entry accuracy.
• Professional telephone communication.
• Email and correspondence management.
• Travel coordination and booking management.
• Ability to respond promptly to guest interactions.

Additional Information

Hilton is a global leader in hospitality recognized by Great Place to Work and Fortune as one of the World's Best Workplaces. The company is committed to supporting team member career development and building an exceptional workplace culture.