People & Culture Agent (Emirati Talent)

Role Overview

People & Culture Agent (Emirati Talent) at Accor, based at Rixos Premium Saadiyat Island.

Company Overview

Accor is a worldwide hospitality leader committed to attracting, recruiting, and promoting diverse talent. Rixos Premium Saadiyat Island is a luxury resort located on the pristine beach of Saadiyat Island with clear blue waters and fine white sands overlooking the Arabian Gulf. The team delivers heartfelt hospitality in an engaging, enthusiastic, and professionally rewarding environment.

Role Purpose

The People & Culture Agent supports the Human Resources function by helping create a positive employee experience, maintaining HR processes, supporting employee engagement, and ensuring that people-related policies and procedures are followed. The role acts as a key point of contact for employees and assists with recruitment, onboarding, employee relations, HR administration, and workplace culture initiatives.

Key Responsibilities

HR Operations & Administration

• Support day-to-day HR and People & Culture operations.
• Maintain accurate employee records and HR documentation.
• Prepare HR reports, employee data, and administrative documentation.
• Assist with payroll-related information and attendance and leave records.
• Maintain confidentiality of employee and company information.

Recruitment & Onboarding

• Assist with recruitment, candidate screening, interviews, and hiring processes.
• Coordinate employee onboarding, orientation, and offboarding.

Employee Relations & Engagement

• Respond to employee questions regarding HR policies, benefits, leave, and company procedures.
• Support employee relations and escalate complex issues to HR management when necessary.
• Support employee engagement, recognition, and team-building initiatives.
• Support company culture initiatives and promote a positive, inclusive workplace.

Learning & Development

• Assist with performance management and employee development programs.
• Help organize training, workshops, and internal HR activities.

Policy & Compliance

• Ensure HR policies and procedures are communicated and consistently applied.
• Ensure HR practices comply with applicable employment laws and company policies.

Qualifications & Experience

• Bachelor's degree or diploma in Human Resources, Business Administration, or a related field.
• 2–4 years of experience in Human Resources, People & Culture, or a similar role.
• Experience in recruitment, onboarding, employee relations, and HR administration.
• HR certification such as CIPD, SHRM, or equivalent is an advantage.
• Experience using HRIS or HR management systems is preferred.
• Previous experience in a multicultural or fast-paced environment is an advantage.

Skills & Competencies

• Strong interpersonal and communication skills.
• Excellent organization and time-management abilities.
• Empathetic, approachable, and employee-focused.
• Strong problem-solving and conflict-resolution skills.
• Good understanding of HR policies and employment practices.
• Attention to detail and accurate record-keeping.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and HR software.
• Fluent English; additional languages are an advantage.
• High level of confidentiality and professionalism.

Additional Information

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through Accor Academies.
• Opportunity to develop talent and grow within the property and across the world.
• Ability to make a difference through Corporate Social Responsibility activities, including Planet 21.