Operator - Attraction Operations

Role Overview

Operator – Attraction Operations at Six Flags Qiddiya City and Aquarabia. This role ensures the safe, efficient, and enjoyable operation of rides and attractions within the Attractions Operations Department.

Role Purpose

Manage the daily functionality of assigned attractions, assist guests, and uphold safety standards to deliver a world-class entertainment experience while working closely with colleagues to maintain smooth operations.

Key Responsibilities

Operations & Safety

• Operate rides and attractions in accordance with standard operating procedures and safety guidelines.
• Conduct pre-opening and closing checks to ensure all equipment is in working order.
• Start, stop, and reset attractions as needed, following all protocols to ensure a seamless experience.
• Monitor ride performance and notify supervisors of any technical or operational issues.
• Respond to ride emergencies or malfunctions promptly, following park emergency protocols.
• Ensure all guests meet attraction requirements, such as height, weight, and health conditions, before boarding.

Guest Service & Communication

• Greet guests with a welcoming attitude and provide clear instructions on ride requirements and safety protocols.
• Address guest inquiries, concerns, or feedback in a friendly and professional manner.
• Assist with queue management and crowd control, ensuring a safe and enjoyable environment.

Team Collaboration & Organizational Commitment

• Work closely with other team members to ensure smooth ride transitions and efficient operations.
• Comply with Six Flags Qiddiya's code of conduct and ethics.
• Promote the Six Flags Qiddiya vision, mission, values and model desired behaviors.
• Promote Six Flags Qiddiya and spread its culture.
• Commit to Six Flags Qiddiya's rules and regulations.
• Perform tasks as directed in the pursuit of the achievement of organizational goals.
• Share with team know-how and encourage their development.

Qualifications & Experience

• Minimum high school diploma or equivalent required.
• 0–1 years of experience in a customer service, hospitality, or operations role.
• Previous experience in amusement parks, entertainment venues, or similar settings is a plus.

Skills & Competencies

• Ability to learn attraction-specific controls and procedures.
• Ability to work in a fast-paced environment.
• Strong customer service skills, including clear communication, patience, and friendliness.
• Ability to follow safety protocols and identify potential risks.
• Teamwork-oriented mindset, working collaboratively with colleagues to achieve operational goals.
• Capable of standing for extended periods and performing light physical tasks.
• Fluent in English.
• Self-Actualization & Fulfilment: Proficiency Level – Excellent.
• Team Synergy & Development: Proficiency Level – Excellent.