Job description
Role Overview
Operations / Sales / HR Coordinator or Administrative Specialist at talabat (Delivery Hero Group), based in Dubai, UAE. This role is open to UAE Nationals only.
Company Overview
talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform operating in over 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. The mission is to deliver an amazing experience—fast, easy, and to your door.
Role Purpose
This position provides an opportunity to gain experience in your chosen field while supporting departmental operations across various business functions. The role involves tasks that contribute to the team's overall efficiency and productivity, and provides valuable insights into a professional environment.
Key Responsibilities
Operations & Administration
- Assist with day-to-day operations within the department.
- Organize and maintain departmental documents.
- Maintain accurate data records.
- Generate reports as needed.
- Support the team with research and data collection for various projects.
- Handle inquiries and requests from internal and external stakeholders.
Sales Support
- Support sales management with lead tracking.
- Maintain CRM systems.
- Conduct client account follow-ups.
Performance & Process Improvement
- Assist in tracking department Key Performance Indicators (KPIs) and operational metrics.
- Contribute to process improvement initiatives within the department.
Team Support
- Provide administrative support to team members.
- Provide support in the preparation and review of presentations and other documents.
- Participate in team meetings and contribute ideas and feedback.
Reporting & Direction
- Take direction from the Line Manager and any other team member assigned by the Line Manager or Head of Department.
Qualifications & Experience
- High school diploma or above.
- Prior experience in an administrative support role is an advantage, but not essential.
- Must hold a UAE National Family Book.
Skills & Competencies
- Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint) or Google Workspace.
- Good verbal and written English communication skills.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in completing tasks.
- Professional demeanor and positive attitude.
- Willingness to learn and take on new responsibilities as needed.
- Ability to maintain confidentiality of sensitive information.
Additional Information
- Must be willing to work on-site 5 days a week.
- Location: City Walk, Dubai.
- Sponsored healthcare.
- Gym memberships.
- Company events, cultural outings, and sports activities.
- Fresh fruits and coffee in office lounges.
- Wellness rooms.
- Commitment to growth and recognition, both professionally and personally.
- Diverse and inclusive workplace environment.