Operations Manager

Role Overview

Operations Manager – F&B at Burjline Builders, Riyadh, Saudi Arabia. Full-time position.

Role Purpose

Oversee and manage the day-to-day operations of an F&B business, ensuring smooth performance, profitability, and alignment with brand standards while leading teams and driving operational excellence.

Key Responsibilities

Operations Management

• Manage daily F&B operations and ensure smooth business performance.
• Monitor sales, costs, profitability, and operational KPIs.
• Monitor inventory, purchasing, wastage, and food costs.
• Identify operational issues and implement effective solutions.

Team Leadership

• Lead and manage F&B teams, including supervisors and outlet staff.
• Manage staffing, scheduling, training, and employee performance.

Quality & Compliance

• Ensure high standards of food quality, customer service, and brand standards.
• Ensure compliance with food safety, hygiene, and Saudi regulations.

Stakeholder Coordination

• Coordinate with Finance, HR, Procurement, Marketing, and other departments.

Business Development

• Support new outlet openings, operational improvements, and business expansion.
• Prepare regular operational reports and performance updates.

Qualifications & Experience

• Bachelor's degree in Hospitality, Business Administration, F&B Management, or related field.
• 7+ years of experience in F&B operations, with at least 3 years in a management role.
• Experience managing multiple outlets or large F&B operations is preferred.
• Good knowledge of the Saudi F&B market and regulations.
• Saudi/GCC experience is preferred.

Skills & Competencies

• F&B Operations
• Team Management
• Cost Control
• P&L
• Inventory Management
• Customer Service
• Food Safety
• KPI Management
• Business Development
• Strong problem-solving, communication, and decision-making skills.
• English required; Arabic is an advantage.