Occupancy & Space Workstream Lead

Role Overview

Occupancy & Space Workstream Lead at JLL, located in Riyadh, Kingdom of Saudi Arabia. This role leads workplace and occupancy planning initiatives across a client's real estate portfolio, analyzing space utilization data and occupancy trends to maximize operational efficiency and support strategic real estate objectives aligned with Vision 2030 transformation initiatives.

Company Overview

JLL is a leading global provider of real estate and investment management services. The organization combines world-class services, advisory, and technology to shape the future of real estate for a better world.

Role Purpose

Optimize the client's real estate portfolio across the Kingdom of Saudi Arabia by leading occupancy and workspace planning initiatives. Translate complex data insights into actionable recommendations that align with the client's evolving workplace needs and strategic objectives.

Key Responsibilities

Workstream Leadership & Client Partnership

• Lead the Occupancy and Workspace Workstream for the client's account in KSA, serving as the primary point of contact for all occupancy planning and space optimization matters.
• Develop and maintain strong relationships with client stakeholders to understand business requirements, growth plans, and workplace transformation goals aligned with Saudi Arabia's evolving business landscape.

Data Management & Baseline Establishment

• Gather, validate, and establish comprehensive baseline occupancy and workspace data across the client's KSA office portfolio.
• Collate and record detailed occupancy metrics, space allocation data, and associated cost information for all office buildings.
• Ensure data accuracy, consistency, and compliance with local reporting requirements and international standards.

Technology Platform Coordination

• Coordinate with the client and JLL Technology Team on the deployment and optimization of the MREF Platform Module for Occupancy & Space Management.
• Serve as the workstream liaison for system implementation, user training, and ongoing platform enhancements to ensure effective utilization of technology solutions.

Space Planning & Design Support

• Establish and maintain space budgets, stack plans, and test fits for office buildings across the portfolio.
• Support space planning initiatives that reflect local market conditions, cultural workplace preferences, and emerging trends in KSA's commercial real estate sector.
• Ensure planning scenarios accommodate flexibility for future growth and organizational changes.

Cross-Functional Collaboration

• Partner effectively with portfolio management, data analytics, and technology teams to provide integrated insights that support informed space decision-making.
• Collaborate with workplace strategy, facility management, and project delivery teams to ensure seamless execution of occupancy planning initiatives.

Opportunity Identification & Scenario Planning

• Proactively identify available space opportunities, consolidation potential, and optimization scenarios across the portfolio.
• Develop and evaluate multiple space planning scenarios that balance cost efficiency, employee experience, and operational requirements.
• Support business case development for space rationalization or expansion projects.

Performance Monitoring & Reporting

• Monitor occupancy levels, utilization trends, and space efficiency metrics on an ongoing basis.
• Develop regular reporting dashboards and presentations that communicate key insights to client leadership.
• Track performance against established benchmarks and industry standards relevant to the KSA market.

Data Analysis & Insights

• Maintain, interpret, and analyze data related to employee locations, shared workspace utilization, hoteling arrangements, and space changes over time.
• Identify patterns, trends, and anomalies that inform strategic recommendations.
• Provide data-driven insights that support workplace transformation and real estate portfolio optimization.

Qualifications & Experience

Education

• Bachelor's degree in Real Estate, Architecture, Interior Design, Facilities Management, Business Administration, Data Analytics, or related field.
• Advanced degree or professional certifications (LEED, IFMA, CoreNet Global) preferred.

Experience

• Minimum 5–7 years of progressive experience in occupancy planning, space management, workplace strategy, or corporate real estate, with at least 2 years in a lead or senior role.
• Experience working in or with organizations in the Kingdom of Saudi Arabia or broader GCC region strongly preferred.
• Demonstrated track record of managing complex, multi-site portfolios.

Skills & Competencies

Technical Skills

• Proficiency in space management platforms and occupancy tools (IWMS systems, CAFM software, or similar).
• Advanced skills in Microsoft Excel, Power BI, or other data analysis and visualization tools.
• Experience with AutoCAD, Revit, or space planning software is advantageous.
• Familiarity with workplace analytics platforms and sensor-based utilization tracking systems.

Language Requirements

• Fluency in English (written and spoken) is essential.
• Arabic language proficiency is highly preferred and considered a significant advantage for effective client communication and stakeholder engagement in the KSA market.

Knowledge & Competencies

• Demonstrate strong understanding of corporate real estate principles, space planning standards, and workplace design concepts.
• Maintain knowledge of occupancy metrics, utilization benchmarks, and industry best practices.
• Display awareness of workplace trends, hybrid work models, and employee experience considerations.
• Possess familiarity with KSA labor regulations, commercial real estate market dynamics, and cultural workplace preferences.

Analytical & Problem-Solving Skills

• Synthesize complex data sets into clear, actionable insights with exceptional analytical capabilities.
• Apply strong problem-solving skills and strategic thinking ability.
• Develop innovative solutions that balance competing priorities and constraints.

Communication & Stakeholder Management

• Deliver excellent communication and presentation skills with the ability to convey technical information to diverse audiences.
• Manage stakeholders effectively and demonstrate experience working with senior client leadership.
• Build consensus and influence decision-making through data-driven recommendations.

Project Management

• Manage multiple workstreams simultaneously with solid project management skills.
• Coordinate cross-functional teams and external vendors.
• Demonstrate strong organizational skills, attention to detail, and ability to meet deadlines in a fast-paced environment.

Cultural Awareness

• Understand and respect Saudi Arabian business culture, workplace norms, and professional protocols.
• Work effectively in a culturally diverse environment and adapt communication styles appropriately.

Additional Information

JLL offers a competitive compensation package, comprehensive benefits, and opportunities for professional growth within a global organization. The role is on-site in Riyadh, Saudi Arabia. JLL is an equal opportunity employer committed to building an inclusive and diverse workforce and welcomes applications from all qualified candidates. Reasonable accommodations are available for individuals with disabilities during the employment process.