Job description
Role Overview
NBS Director KMTA at KONE. Lead the development and execution of sales and management of offerings within the FL's New Equipment Business, driving profitable growth and competitive advantage.
Role Purpose
Develop and execute New Business Solution strategy with country-specific action plans to achieve short and long-term business goals. Execute business development initiatives to improve customer-centricity, competitive position, market share and profitability in the frontline while working closely with Area Operations and Global/Area NBS teams.
Key Responsibilities
Safety and Quality
- Proactively drive outstanding performance in Safety and Quality in the New Equipment Business.
- Ensure relevant policies, such as tender policy, are fully in use.
Customer Focus
- Drive and promote customer-centric culture and outside-in thinking by developing strong understanding of customer and market needs.
- Promote early involvement with the customer in the selling process and consultative selling approach.
- Promote utilization of voice of customer throughout the business.
Business Performance
- Own holistic understanding, accountability and development of whole NBS competitiveness, growth and profitability.
- Evaluate the results of NBS activities and contracts and identify recurring problems.
- Set up FL level management practices that drive increase in market share, OR growth, CMII, R80, pricing and pre-to-post performance.
- Prepare recommendations and feedback about significant changes needed to product portfolio and KONE Way operating model elements such as processes, roles, organization, IT tools, data, governance, and business performance management.
- Collaborate with the Unit Managing Director and other functions including operations to develop and achieve targets and close gaps across frontline.
- Set FL level targets together with Area NBS Director and help develop robust Unit budget plans.
- Continuously monitor financial performance and report results.
- Drive short and long-term competitiveness based on global NBS strategy.
Business Development
- Drive NBS sales and offering development and go-to-market actions of new services and solutions in collaboration with other NBS stakeholders.
- Collaborate with Area and Global colleagues for best practice sharing.
- Ensure compliance with business operating model and effective deployment of KONE Way initiatives.
- Monitor FL KW compliance and act upon gaps or development needs.
- Provide KW feedback to the global organization.
Leadership and People Management
- Contribute to strategic planning and decision-making at the executive level to develop and implement NBS strategy aligned with organizational vision and current and long-term business objectives.
- Lead, evaluate, and develop the NBS team and its professionals at FL.
- Identify competence gaps and training needs in order to fulfill the business plan.
Additional Information
KONE is focused on creating an innovative and collaborative working culture where employee engagement is a key focus area. Sustainability is an integral part of the culture and daily practice. The organization follows ethical business practices and develops a culture of working together where co-workers trust and respect each other and good performance is recognized. KONE offers a range of experiences and opportunities to help you achieve career and personal goals and enable a healthy and balanced life.