Microsoft Dynamics CRM Administrator

Role Overview

Senior Microsoft Dynamics CRM Administrator at VAM Systems, Qatar operations.

Role Purpose

Administer and support Microsoft Dynamics CRM and Dynamics 365 Customer Engagement On-Premises environments, ensuring system stability, security, and optimal performance for business-critical enterprise operations.

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• At least 6 years of hands-on experience administering Microsoft Dynamics CRM or Dynamics 365 Customer Engagement On-Premises.
• Strong knowledge of Dynamics CRM architecture, deployment, administration, security, and troubleshooting.
• Hands-on development experience with C#, .NET Framework, JavaScript, Web APIs, SQL Server, and SSRS.
• Demonstrated experience with CRM customizations, plugins, workflows, integrations, and solution deployment.
• Experience with Dynamics CRM 2016 and Dynamics 365 Customer Engagement On-Premises.
• Knowledge of Windows Server, Active Directory, ADFS, claims-based authentication, and single sign-on.
• Experience integrating Dynamics CRM with ERP, banking, or other enterprise applications.
• Familiarity with Microsoft Power Platform and Azure integration services.
• Relevant Microsoft Dynamics or Power Platform certifications are preferred.
• Experience supporting business-critical, highly available enterprise environments.

Skills & Competencies

• Manage Microsoft Dynamics CRM On-Premises administration.
• Execute Dynamics CRM development and customization.
• Develop with C# and .NET Framework.
• Implement JavaScript and client-side scripting.
• Administer SQL Server and SSRS.
• Manage IIS and Windows Server administration.
• Integrate web services and APIs.
• Enforce security and access management.
• Optimize performance tuning and troubleshooting.
• Maintain backup, disaster recovery, and high availability.
• Oversee change, release, and solution management.
• Demonstrate strong analytical, communication, documentation, and problem-solving skills.

Additional Information

• Joining timeframe: 2 weeks (maximum 1 month).