Massage Therapist - Spa Operations

Role Overview

Massage Therapist – Spa Operations at Wynn Al Marjan Island, located in Ras Al Khaimah, UAE, approximately 50 miles from Dubai International Airport.

Company Overview

Wynn Al Marjan Island will be the first integrated resort in the UAE, set to open in 2027. The resort will feature 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. Facilities include multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

Role Purpose

Deliver therapeutic and customized massage treatments to guests in a five-star spa environment, maintaining the highest standards of professionalism, hygiene, and guest satisfaction while supporting daily spa operations.

Key Responsibilities

Treatment Delivery

• Perform a variety of massage techniques including Swedish, Deep Tissue, Aromatherapy, Reflexology, and other specialized treatments.
• Customize treatments based on guest needs, preferences, and health conditions.
• Ensure a relaxing and therapeutic experience for each guest, maintaining discretion and professionalism.
• Ensure qualitative Forbes Five Star standards are delivered.

Operations & Hygiene

• Prepare treatment rooms with fresh linens, supplies, and ambiance settings before each session.
• Maintain cleanliness and hygiene standards in all treatment areas.
• Ensure massage equipment and tools are sanitized and in good working condition.

Guest Engagement & Sales

• Educate guests on post-treatment care and recommend appropriate wellness products.
• Promote spa services and retail products to enhance guest experience and drive sales.
• Handle guest inquiries and feedback with professionalism and care.

Team Collaboration

• Work closely with spa attendants, receptionists, and other therapists to ensure smooth daily operations.
• Participate in team meetings, training sessions, and service improvement initiatives.

Qualifications & Experience

• Certified and licensed massage therapist with recognized training in various modalities.
• Minimum 1–3 years of experience in a spa or wellness setting preferred.
• Knowledge of anatomy, physiology, and contraindications related to massage therapy.

Skills & Competencies

• Strong communication and interpersonal skills.
• High level of professionalism, discretion, and guest service orientation.

Additional Information

• Ability to work flexible hours including weekends and holidays.
• Salary paid in Dirhams (AED), the local currency of the UAE.
• Excellent leave policy.
• Healthcare package and incentive programs.
• Additional employee benefits available.