Manager Recruitment - Revenue & Commercial

Role Overview

Manager Recruitment - Revenue & Commercial at Etihad Airways. Based in Abu Dhabi, this role leads recruitment across a portfolio of revenue and commercial functions for an ambitious, internationally expanding airline.

Company Overview

Etihad Airways is the UAE's national airline, connecting people across continents and cultures. The organization is executing "Journey 2030," an ambition to double its fleet, expand its network, and grow its workforce for a new era of excellence.

Role Purpose

Lead end-to-end recruitment across commercial functions in a fast-moving, complex international environment. You will identify, attract, and secure talent across multiple geographic markets and organizational levels while partnering with senior leaders and leveraging emerging recruitment technology.

Key Responsibilities

Recruitment Leadership & Execution

• Lead end-to-end recruitment across a portfolio of commercial roles, from workforce planning and search strategy through assessment, offer, and onboarding.
• Own recruitment searches directly and build international talent pipelines.
• Recruit across a range of commercial disciplines, with particular focus on sales and commercially focused talent.

Sourcing & Talent Pipeline Development

• Develop and execute international sourcing strategies, identifying talent across multiple geographic markets and industries.
• Build proactive pipelines for critical and recurring talent requirements rather than relying solely on active applicants.
• Use AI-enabled sourcing platforms, recruitment technology, talent intelligence, and traditional sourcing channels to identify and engage high-quality passive talent.
• Bring external market intelligence to hiring conversations, helping leaders understand talent availability, competitor activity, and alternative talent pools.

Stakeholder Management & Advisory

• Partner with senior business leaders and HR Business Partners, acting as a trusted advisor on talent availability, market dynamics, sourcing strategy, and hiring decisions.
• Navigate a complex, matrixed organization, balancing the requirements of multiple stakeholders while maintaining pace and quality.
• Advise leaders on the external market and hiring decisions with credibility and influence.

Candidate Assessment & Experience

• Ensure candidates are assessed consistently and objectively using Etihad's recruitment and assessment methodologies.
• Champion an engaging, transparent candidate experience and represent Etihad effectively in international talent markets.

Qualifications & Experience

• 7+ years of recruitment or talent acquisition experience, with significant experience gained within a large, international organization.
• Demonstrated experience operating within a complex, matrixed organizational environment, partnering with stakeholders across different functions, countries, and levels of seniority.
• Strong experience delivering international recruitment, including proactively sourcing and engaging candidates across multiple geographic markets.
• Hands-on experience using AI-enabled sourcing tools, talent intelligence platforms, or other emerging recruitment technologies to identify and engage talent.
• Proven proactive sourcing capability, including experience identifying and engaging passive candidates rather than relying primarily on applications.
• Experience recruiting commercial talent; sales recruitment experience particularly advantageous.
• Experience managing complex or challenging searches in competitive talent markets.
• Experience within aviation, travel, cargo, hospitality, or another international consumer-facing organization advantageous; equally interested in recruiters from other complex global businesses who can demonstrate the right recruitment capability and commercial mindset.

Skills & Competencies

• Strong stakeholder management skills, including the credibility to advise and influence senior leaders.
• A strong understanding of contemporary talent acquisition practices, including sourcing, assessment, candidate experience, recruitment technology, and talent pipelining.
• Excellent written and spoken English.
• Curiosity about how technology and AI are changing talent acquisition.
• Commercial mindset.

Additional Information

Recruitment Process

• All applications will be reviewed by a human member of the Recruitment Team.
• Shortlisted applicants will be invited to complete an AI-led video interview via a third-party platform, allowing you to record responses to questions related to the position. All shortlisted candidates are asked the same questions and assessed on their responses. All responses will be reviewed by a human member of the recruitment team.
• After review of completed video interviews, shortlisted candidates will be invited to an initial technical interview with the hiring manager.
• Finalists will be invited to a follow-up interview with additional members of the hiring team, which may involve the completion of a brief business case assignment.
• All candidates will be notified as to the status of their application as soon as possible.