Manager - Learning Design and Delivery

Role Overview

Manager - Learning Design and Delivery at Qiddiya Investment Company. This role is responsible for the design, development, and delivery of learning content and programs that support business objectives.

Company Overview

Qiddiya Investment Company is building the world's first city of play. The organization brings together colleagues from over 52 nationalities within a strong Saudi cultural environment.

Role Purpose

Partner with Subject Matter Experts and business leaders to design, develop, and deliver innovative learning solutions that grow employee capability, drive compliance, and support Qiddiya's strategic objectives. Create engaging, impactful learning experiences using experiential and playful methods aligned with adult learning principles.

Key Responsibilities

Business & SME Partnership

• Partner with business-based subject matter experts to translate business needs into clear learning objectives and success measures, with primary focus on the Development Organization.
• Ensure learning solutions support approved policies, processes, technical standards, learning programs, and winning behaviors.
• Proactively manage stakeholders to align priorities, timelines, and delivery.
• Work as part of a cohesive Organizational Learning team to drive holistic learning solutions.

Instructional Design & Learning Delivery

• Build learning content, learning programs, and curriculum using Sana, the innovative Learning Experience Platform that delivers self-led and facilitated learning content.
• Design and deliver engaging learning solutions that drive foundational awareness, ensure compliance with processes, build technical skills, and grow capabilities important to Qiddiya.
• Co-facilitate learning workshops with Subject Matter Experts or other experienced facilitators, including inductions, bootcamps, and live sessions.
• Balance rigor with creativity, using experiential and playful methods to reinforce business outcomes in line with adult learning principles.

Learning Architecture, Governance & Content Quality

• Uphold agreed learning governance standards.
• Build and maintain structured curricula, pathways, and learning spaces to support capability development.
• Ensure content is current, accessible, well-structured, and easy to retrieve.
• Act as a quality custodian, aligning all content to learning objectives, standards, and Qiddiya design principles.

Learning Innovation

• Leverage AI to design storyboards, modular content, gamified checkpoints, interactions, and simulations.
• Explore and implement new approaches that enhance engagement, experimentation, and learning effectiveness.

Assessment, Measurement & Learning Impact

• Design assessments and activities that measure outcomes, reinforce skills, and demonstrate learning impact.
• Analyze feedback, engagement, and performance data to continuously improve learning quality.

Reporting & Continuous Improvement

• Provide clear reporting to senior stakeholders on outcomes, insights, and improvement opportunities.
• Demonstrate alignment to priority capability needs and curriculum roadmaps.
• Share best practices and innovations across the learning community to drive continuous improvement.

Qualifications & Experience

• 6-10 years of experience in Instructional Design, Learning Creation, or a role where you have directly created learning solutions across a range of subjects.
• Strong business acumen, preferably with exposure to property development, construction, engineering, infrastructure, or transport sectors.
• Proven track record of designing and delivering blended training programs and curriculum that create impact and drive higher business and human performance and compliance.
• Experience developing interactions, learning games, activities, or assessments that reinforce learning.
• Proficiency managing multiple learning or business projects simultaneously.
• Understanding of skills-based education, data-informed learning journeys, and immersive storytelling.
• Experience using best-in-class learning technologies for content creation and learning experience; experience with Sana Learn is advantageous.
• Experience with or interest in AI prompt-driven development is advantageous.
• Demonstrated strong written and verbal skills in English.
• Demonstrated proficient use of enterprise-level software, such as Microsoft 365 or similar.

Skills & Competencies

• Passion for creating playful learning experiences that create serious outcomes.
• Instructional designer mindset with focus on creating positive business outcomes.
• Technical ability with learning authoring tools and interface with learning technologies.
• Exceptional ability to use storytelling to create powerful learning outcomes.
• Highly organized; ability to simplify complex content into impactful learning.
• Excellent problem-solving skills with proactive approach to improvement.
• Highly collaborative communicator who can work across HR, IT, vendors, and business teams.
• Curious and adaptable, energized by the growth and performance of people.
• Flexibility and adaptability in responding to changing business requirements.
• Ability to effectively manage and prioritize workload and deliver to tight deadlines.
• Ability to work collaboratively in a team environment and across multiple departments with proven ability to empathize across cultures and different teams.
• Excellent conflict resolution skills.

Additional Information

• This role offers the opportunity to build a legacy as part of a team shaping a unique city from the ground up and pioneering the future of Play.
• Work within a leading PIF organization where expertise will directly shape the landscape of talent and leadership development for the Kingdom.
• Join a truly international team with colleagues from over 52 nationalities within a strong Saudi cultural environment.