Manager, Internal Communications

Role Overview

Manager, Internal Communications at ADNOC, a global energy maritime logistics leader and the dedicated logistics arm for ADNOC Group. The role is based within the organization's internal communications function.

Company Overview

ADNOC is a global energy maritime logistics leader with a world-class asset base. The organization provides mission-critical and highly specialized services across ADNOC's entire value chain, and also delivers market-leading, cost-competitive maritime and logistics solutions to over 100 global customers across more than 50 countries. The company is committed to setting the highest standards in shipping and maritime operations, pushing boundaries in sustainability, and delivering innovative and efficient solutions with safety as a priority.

Role Purpose

Review and supervise the planning, development and delivery of internal communications and employee engagement programs to shape organizational performance-based culture and behavior, build internal awareness of ADNOC Group's corporate strategy and brand, and communicate relevant organizational updates.

Key Responsibilities

Strategy & Planning

• Supervise development and implementation of an employee communications strategy that underpins relevant business and program KPIs to provide clear and consistent messaging.
• Develop new communications programs or approaches based on unique employee, platform or business needs, drawing on expertise and leading best practices.
• Develop communication strategies to support change initiatives and strategic change programs.
• Build and execute internal campaigns and communication strategies as needed to support strategic change initiatives.

Measurement & Analytics

• Ensure measurement of communications strategies and tactics for key audience segments using established qualitative and quantitative methodologies.
• Implement new measurement methodologies as required.
• Competence in conducting and analyzing employee engagement and communication metrics to find root causes and develop short, medium and long-term plans.

Leadership & Counsel

• Provide internal communications counsel and coaching to business partners, leaders and Management.
• Advise business partners and leaders in successfully building internal communications action plans to support the achievement of business objectives.
• Create strong, ongoing client relationships with business and corporate functional leaders and other internal clients to become a trusted partner and counselor on internal communication issues.

CEO Communications

• Support the internal positioning of the Group CEO.
• Develop and implement an ongoing strategic plan and calendar for Group CEO internal communications and engagements.

Channel & Program Management

• Oversee multiple employee communication channels to support ADNOC activities and the Group's brands, internal strategic initiatives and projects.
• Supervise the day-to-day management of all internal communication programs and activities to ensure consistency, timeliness, transparency and effectiveness of internal communications throughout the Group.
• Support development of Intranet structure, core content and processes to ensure alignment with overall internal communications efforts and objectives.
• Track usage trends and user feedback to ensure continuous improvement.

Team Development & Capability

• Support the VP in developing the group team and network of internal communications practitioners based within the businesses to coordinate activities and ensure delivery of integrated, cohesive and coherent communications plans.
• Professionalize and upskill the internal communications function.
• Provide support and strategic counsel to internal communicators across the organization.

Reporting & Compliance

• Support the VP in ensuring functional reports are prepared timely and accurately and meet functional requirements, policies and standards.

General

• Perform other related duties or assignments as directed.

Qualifications & Experience

• Bachelor's Degree in Communications, Public Relations or related field.
• 10 years of experience in progressive and senior-level roles in corporate communications.
• Preferably experience in a large-scale organization with complex and multi-sectorial business operations, or experience working in various industries.
• At least 3 years in a managerial or supervisory position.
• Understanding of the strategic role of internal communications to effect positive transformational change and enable the achievement of business objectives.

Skills & Competencies

• Strong knowledge of communication and influencing techniques and ability to deal with people across a wide range of functions and at all levels of the organization.
• Strong knowledge of the latest internal communications and employee engagement processes, techniques, tools and practices to continue to enhance internal communication efforts.
• Advanced written and verbal communications skills.
• Competence in conducting and analyzing employee engagement and communication metrics to find root causes and develop short, medium and long-term plans.