Manager - FX Sales - SME

Role Overview

Manager - FX Sales - SME at Mashreq. The role leads FX business development and growth within Business Banking across SME portfolios, NEOBIZ, and Trade & Working Capital segments.

Role Purpose

Establish a well-integrated and digitally enabled operating model for FX sales across SME portfolios, enhance client experience, improve wallet share, and deliver consistent and sustainable revenue growth while maintaining adherence to governance, risk, and control frameworks.

Key Responsibilities

Revenue & Sales Growth

• Drive FX revenue via cross-selling to existing and new-to-bank customers in Business Banking, Corporate Non-borrowing, and Mashreq Gold segments.
• Deliver agreed revenue numbers through extension of funded and non-fund-based facilities, FX and remittances transactional volume, margin trading, forward contracts, futures and options, and cash exchange.
• Ensure product profitability via spread maintenance and volume growth across Business Banking and Mashreq Gold.

Operations & Risk Management

• Develop systems and channels that proactively solicit and manage businesses meeting agreed risk-reward parameters.
• Implement governance system to monitor all outstanding deals on spot and cash transactions to ensure intra-day risk is managed within set limits.
• Write and follow up on credit proposals for all forward deals.

Team Leadership & Development

• Ensure professional growth and support of the FX specialist team.

Partnerships & Collaboration

• Work closely with all product and channel partners from RBG and TCM to maximize opportunities through regular contacts, feedback, coordination, and cross-referrals.
• Develop and implement RM-driven customer campaigns.

Reporting & Finance

• Work with finance to ensure end-of-month financial reports are accurate and complete.

Qualifications & Experience

• Minimum 6–8 years of experience in FX and FX sales.
• In-depth knowledge of products, services, and delivery channels available for SME, Corporate, and Gold customers.
• Informed understanding of market competition, industry practices, and regulations.
• Preferably a management graduate with 8–10 years of relevant working experience.

Skills & Competencies

• Strong analytical and problem-solving ability.
• Networking skills.
• Financial management skills.