Manager - Brand Training

Role Overview

Manager - Brand Training at Apparel Group, responsible for creating and implementing training programs and overseeing career development across the region and UAE.

Role Purpose

The position creates and implements training programs, oversees employee career development, sets performance metrics, evaluates productivity, and helps employees establish long-term career plans within the company.

Key Responsibilities

Training Program Development & Implementation

• Manage, plan and implement all training activities in the region and UAE in accordance with existing policy and best practices.
• Initiate and develop new learning and development initiatives for employees as per business and brand needs.
• Design training courses and programs necessary to meet training needs of Apparel as an organization and individuals with multi-cultural mix.
• Implement the training process and training modules.
• Create, communicate, coordinate and implement the training calendar for the year for all brands.

Content & Curriculum Management

• Acquire product knowledge of new brands in the portfolio and train the training team accordingly.
• Review the training content prepared by the training team for the various brands.
• Recommend new learning material and approaches to the training team for training delivery purpose.

Quality & Performance Monitoring

• Monitor and guide the training team to improve the conversion percentage for the brands through effective training solutions and methodologies.
• Review training feedback from employees and make necessary and relevant changes to enhance the training programs.
• Ensure the best training and development practices are maintained and practiced by the training team.
• Manage training delivery measurement, follow-up and maintain records of the same.
• Visit retail outlets to assess the skills of retail staff through mock sessions or observation and provide feedback.
• Organize mystery shopping through third party.

Program Innovation & Enhancement

• Conduct cost effective training solutions for employees.
• Initiate in-store programs and leadership programs to enhance people skills.

Team Leadership & Development

• Motivate, supervise and guide the team.
• Set performance metrics and evaluate productivity.
• Help employees create long-term career plans within the company.
• Manage manpower planning of the training department.

Sales & Business Alignment

• Effectively partner in the achievement of sales objectives through training initiatives.