Manager - Ad Operations (In store)

Role Overview

Manager - In Store Operations at Majid Al Futtaim, located at the UAE Corporate Head Office. The role focuses on managing and optimizing in-store media assets across UAE stores to maximize commercial performance, support revenue growth, enhance customer experience, and ensure seamless campaign execution.

Role Purpose

The Manager, In-Store Operations – Retail Media is responsible for managing and optimizing in-store media assets across UAE stores. The role works closely with store teams, commercial stakeholders, and vendors to deliver operational excellence, maintain media network performance, and drive the successful implementation of retail media strategies.

Key Responsibilities

Campaign Execution & Governance

• Lead the execution of in-store retail media operations across multiple store locations, ensuring high standards of performance and reliability.
• Ensure flawless execution of advertising campaigns through effective planning, content scheduling, and operational governance.

Asset Management & Deployment

• Manage the deployment, utilization, and maintenance of digital screens, print media, and other in-store advertising assets.

Stakeholder & Vendor Management

• Partner with commercial, marketing, and store operations teams to align media activities with business objectives and promotional campaigns.
• Oversee vendor relationships, ensuring compliance with service level agreements, operational standards, and brand guidelines.

Performance Monitoring & Optimization

• Monitor network performance, conduct regular audits, and coordinate issue resolution with IT and maintenance teams.
• Analyze campaign and operational performance data to generate insights, improve effectiveness, and maximize revenue opportunities.

Team Development

• Support team development through coaching, performance monitoring, training initiatives, and knowledge sharing.

Qualifications & Experience

• Bachelor's degree in Marketing, Business Administration, Communications, Economics, or a related field.
• Minimum 6 years of experience in retail media, advertising operations, digital media, or a related field.
• Experience managing vendors, service providers, and cross-functional stakeholders in a fast-paced environment.

Skills & Competencies

• Strong knowledge of in-store media formats, digital screens, content management systems (CMS), and advertising technologies.
• Advanced analytical skills with strong proficiency in Microsoft Excel and performance reporting.
• Excellent communication, project management, and organizational skills, with the ability to work across multiple teams and locations.

Additional Information

• Work in a friendly environment where colleagues share positive vibes and excitement about the future.
• Collaborate with over 45,000 diverse and talented colleagues, all guided by Majid Al Futtaim's Leadership Model.