Job description
Role Overview
Logistics Officer position at Jingdong, based in the UAE and GCC region.
Company Overview
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China's largest retailer by revenue. In 2023, JD.com reported revenues of US$152.8 billion and served approximately 600 million active customers.
JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.
JD Logistics (also known as JINGDONG Logistics), publicly listed on the Hong Kong Stock Exchange, provides technology-driven supply chain and logistics solutions with a market-leading infrastructure network across China and a robust global supply chain network. JD Logistics operates approximately 100 bonded, overseas, and direct mail warehouses across almost 1 million square meters and provides comprehensive logistics support to a diverse range of clients, including both international enterprises and Chinese brands expanding globally.
Role Purpose
Manage customs documentation, clearance, and compliance for import/export operations in the UAE and GCC region, ensuring seamless shipment processing, regulatory adherence, and client satisfaction.
Key Responsibilities
Customs Documentation & Compliance
- Prepare, verify, and submit accurate customs documentation including invoices, air waybills, packing lists, and HS codes in compliance with UAE customs regulations and international trade standards.
- Use JDL and other customs platforms to manage documentation and ensure adherence to UAE, GCC, and international trade laws, including bonded zones and exemptions.
Clearance & Shipment Processing
- Handle import/export clearance for air, sea, and land shipments (FCL, LCL, break bulk, B2B, B2C), coordinating with customs authorities, free zones (e.g., JAFZA), and mainland UAE.
- Monitor shipments from port to warehouse and manage GCC cross-border logistics.
- Coordinate truck allocation and tracking.
Financial Management
- Calculate and process customs duties and taxes accurately, ensuring timely payments and maintaining reconciled financial records.
- Prepare invoices for duties, taxes, and clearance fees.
- Coordinate with finance to resolve disputes and ensure collections.
Stakeholder Management
- Act as the main client contact for customs procedures, duty obligations, and shipment updates.
- Liaise with customs officials, freight forwarders, and vendors.
Qualifications & Experience
- Bachelor's degree in logistics, supply chain management, or a related field.
- Proven experience in logistics, customs clearance, and trade compliance in the UAE.
Skills & Competencies
- Strong knowledge of UAE customs regulations, GCC trade laws, and HS code classification.
- Proficiency in JDL and other customs/billing systems.
- Excellent communication, coordination, and problem-solving skills.
- Ability to work under pressure and manage multiple shipments simultaneously.