Job description
Role Overview
Logistics Officer at Jingdong, based in the UAE and GCC region.
Company Overview
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Ranked 47th on the Fortune Global 500, JD.com is China's largest retailer by revenue. In 2023, JD.com reported revenues of US$152.8 billion and served approximately 600 million active customers.
JD.com operates globally, with business activities in countries including China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others.
JD Logistics (also known as JINGDONG Logistics) is publicly listed on the Hong Kong Stock Exchange and provides technology-driven supply chain and logistics solutions. JD Logistics operates approximately 100 bonded, overseas, and direct mail warehouses across almost 1 million square meters and provides comprehensive logistics support to international enterprises and Chinese brands expanding globally.
Role Purpose
Manage customs documentation, clearance, and compliance for import/export operations in the UAE and GCC region to ensure seamless shipment processing, regulatory adherence, and client satisfaction.
Key Responsibilities
Documentation & Compliance
- Prepare, verify, and submit accurate customs documentation including invoices, air waybills, packing lists, and HS codes in compliance with UAE customs regulations and international trade standards.
- Use JDL and other customs platforms to manage documentation and ensure adherence to UAE, GCC, and international trade laws, including bonded zones and exemptions.
- Manage import/export clearance for air, sea, and land shipments including FCL, LCL, break bulk, B2B, and B2C shipments.
Customs & Financial Processing
- Calculate and process customs duties and taxes accurately, ensuring timely payments and maintaining reconciled financial records.
- Prepare invoices for duties, taxes, and clearance fees.
- Coordinate with finance to resolve disputes and ensure collections.
Coordination & Client Management
- Coordinate with customs authorities, free zones such as JAFZA, and mainland UAE stakeholders.
- Act as the main client contact for customs procedures, duty obligations, and shipment updates.
- Liaise with officials, freight forwarders, and vendors.
Operations & Monitoring
- Monitor shipments from port to warehouse.
- Manage GCC cross-border logistics operations.
- Coordinate truck allocation and tracking.
Qualifications & Experience
- Bachelor's degree in logistics, supply chain management, or a related field.
- Proven experience in logistics, customs clearance, and trade compliance in the UAE.
- Strong knowledge of UAE customs regulations, GCC trade laws, and HS code classification.
Skills & Competencies
- Proficiency in JDL and other customs and billing systems.
- Excellent communication and coordination skills.
- Strong problem-solving abilities.
- Ability to work under pressure and manage multiple shipments simultaneously.