Litigation Support Analysts (eDiscovery Project Coordinator)

Role Overview

Litigation Support Analysts (eDiscovery Project Coordinator) at TransPerfect. The role is based at one of TransPerfect's 100+ offices globally.

Company Overview

TransPerfect is the world's largest provider of language services and technology solutions for global business. Operating from over 100 cities on six continents, the company offers services in 170+ languages to more than 5,000 global organizations. TransPerfect's GlobalLink® technology is used worldwide to manage multilingual content. The company has global headquarters in New York, with regional headquarters in London and Hong Kong.

Role Purpose

The eDiscovery Project Coordinator assists Project Managers in overseeing the execution of litigation support projects and is ultimately responsible for the quality and timeliness of each project. This is a junior-level project management role with potential to advance to Project Manager, designed to launch your career in project management.

Key Responsibilities

Project Execution & Oversight

• Assist Project Managers with client requests
• Execute litigation support projects with full accountability for delivery
• Oversee the full life cycle of projects according to client parameters
• Ensure jobs are completed according to client and industry standards, with job specifications and deadlines met

Client & Stakeholder Management

• Build relationships with clients and learn each client's technical specifications
• Advise clients on best practices when appropriate
• Serve as liaison between production staff and client during the life cycle of a project

Schedule & Quality Management

• Track delivery schedules and ensure proper quality assurance
• Manage changes in work scope
• Work closely with production staff to ensure proper allocation of resources based on deadlines and priorities set by the client

Problem-Solving & Analysis

• Identify potential project problem areas and solve those problems before and as they arrive
• Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action

Qualifications & Experience

• Minimum Bachelor's Degree from a 4-year college or university (STEM majors preferred)

Skills & Competencies

• Knowledge of MS Office applications including MS Access (required)
• Excellent customer service skills
• Ability to work well under pressure and meet tight deadlines
• High-level problem solver with strong multi-tasking skills
• Knowledge of SQL and/or Visual Basic is a plus

Additional Information

• Available to work overtime, including evenings and weekends as needed
• Available by phone or email when out of the office as needed
• Comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, membership to child-care providers, and other TransPerks
• Birthday off as a company benefit
• Equal employment opportunity employer