Job description
Role Overview
Life Guard at The Ritz-Carlton, Doha, a 5-star luxury resort located along the pristine shores of the Arabian Gulf in Doha, Qatar.
Company Overview
The Ritz-Carlton, Doha is an elite hotel featuring 374 elegantly designed rooms and suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, serene indoor and outdoor pools, a private beach, and a Club Lounge. The property has operated for almost 24 years and is part of the Marriott International portfolio. The Ritz-Carlton is recognized globally as a leader in luxury hospitality, setting the standard for rare and special luxury service worldwide.
Role Purpose
Ensure guest safety at the pool and beach facilities by monitoring swimming areas, responding to swimmers in distress, maintaining a clean and safe environment, and promoting compliance with facility rules and regulations.
Key Responsibilities
Guest Safety & Rescue
- Use appropriate rescue techniques if observing swimmers in need of assistance.
- Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling.
- Provide assistance to injured guests until the arrival of emergency medical services.
- Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager.
Facility Operations & Maintenance
- Obtain, fold, and stack towels according to company procedures.
- Wash, mop, and clean the pool deck.
- Visually inspect tools, equipment, or machines to identify defects.
Guest Service
- Promote a fun and relaxing atmosphere for guests.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs.
- Assist individuals with disabilities.
- Thank guests with genuine appreciation.
Facility Compliance
- Promote the rules and regulations of the recreation facility.
- Report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Follow company policies and procedures.
- Maintain confidentiality of proprietary information.
- Protect company assets.
Workplace Conduct
- Speak with others using clear and professional language.
- Support all co-workers and treat them with dignity and respect.
- Ensure uniform and personal appearance are clean and professional.
- Comply with quality assurance expectations and standards.
Physical Demands
- Move at a speed required to respond to work situations such as running, walking, and jogging.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs, and service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested.
Qualifications & Experience
Education
- High school diploma or G.E.D. equivalent preferred.
Certifications & Training
- CPR Certification required.
- First Aid Certification required.
- Fitness Equipment certification required.
- Any certification or training required by local and state agencies required.
Additional Information
- Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues.
- Various opportunities for internal growth both locally and internationally within the Marriott International portfolio.
- Consistent and reliable support to ensure you have the tools and knowledge to reach your goals.
- Exclusive training and leadership development programs.
- Recognition and rewards for exceptional service.
- Preferential Members Rates at Marriott Hotels globally.
- Dining and Wellness discounts for family members and employees.
- Medical Insurance Coverage.
- Competitive package inclusive of accommodation, flight tickets, transportation, and meals.
- Dedicated HR team supporting employee success and wellbeing.
- Equal opportunity employer committed to non-discrimination on any protected basis, including disability and veteran status.