Licensing Officer (DHA/MOH/DOH)

Role Overview

Licensing Officer position at Ontime Healthcare, managing all healthcare professional and facility licensing activities in accordance with Dubai Health Authority (DHA) requirements.

Role Purpose

Ensure compliance with DHA healthcare regulations through timely processing of licensing applications, verification of professional and facility credentials, and coordination with internal departments and regulatory authorities.

Key Responsibilities

Professional Licensing

• Manage the complete DHA/MOH/DOH licensing process for healthcare professionals, including physicians, dentists, nurses, pharmacists, allied healthcare professionals, and technicians.
• Review and verify licensing documents to ensure compliance with DHA requirements.
• Prepare and submit new license applications, renewals, transfers, upgrades, and amendments through DHA portals.
• Coordinate DataFlow verification, Primary Source Verification (PSV), and examination requirements.
• Monitor application status and follow up with DHA for approvals and additional requirements.
• Assist healthcare professionals with registration, eligibility letters, examinations, and licensing procedures.
• Maintain accurate licensing records and ensure timely renewals to avoid license expiration.
• Provide guidance to employees and management regarding DHA licensing regulations and updates.

Healthcare Facility Licensing

• Coordinate healthcare facility licensing applications, renewals, modifications, expansions, and ownership changes.
• Prepare and submit all required documentation for new clinic, medical center, pharmacy, laboratory, and healthcare facility licensing.
• Ensure facility compliance with standards, regulations, and licensing requirements.
• Monitor validity of facility licenses, permits, and approvals.
• Coordinate corrective actions arising from inspections and compliance reviews.
• Assist in obtaining approvals for facility design, fit-out, service additions, and operational changes.

Qualifications & Experience

• Bachelor's degree in Healthcare Administration, Business Administration, Human Resources, or a related field.
• Minimum 2–5 years of experience in DHA professional licensing and healthcare facility licensing.
• Strong knowledge of DHA regulations, licensing procedures, and healthcare compliance requirements.
• Experience using DHA Sheryan and related regulatory systems.

Skills & Competencies

• In-depth knowledge of DHA licensing requirements.
• Strong understanding of healthcare regulations and compliance.
• Excellent communication and coordination skills.
• Attention to detail and document management expertise.
• Ability to manage multiple licensing processes simultaneously.
• Strong problem-solving and follow-up skills.
• Proficiency in Microsoft Office applications and online licensing portals.