Laundry Supervisor

Role Overview

Laundry Supervisor at Marriott International, St. Regis Hotels & Resorts. Location not specified in posting.

Company Overview

St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. The brand has remained committed to an uncompromising level of bespoke and anticipatory service for all guests, delivered by a team of gracious hosts that combine classic sophistication and modern sensibility, including the signature Butler Service. St. Regis is part of the Marriott International portfolio of brands.

Role Purpose

Oversee laundry operations by managing inventory, equipment, and personnel. Ensure all linens and uniforms meet quality standards and department requests are fulfilled on schedule while maintaining safety and compliance.

Key Responsibilities

Operations & Equipment

• Operate and monitor washing, dry cleaning, and drying machinery.
• Complete inventory of uniforms and linens.
• Conduct monthly inventory of laundry supplies.
• Inspect linens and terry for damage.
• Visually inspect tools, equipment, or machines to identify defects.

Maintenance & Safety

• Report faulty equipment, maintenance needs, and safety hazards to manager or supervisor.
• Report maintenance problems, safety hazards, accidents, or injuries.
• Follow all company, safety, and security policies and procedures.
• Complete safety training and certifications.

Training & Development

• Train employees on all laundry procedures, including safety procedures and equipment operation.

Quality & Service

• Verify that laundry requests are completed for each department as needed.
• Ensure adherence to quality expectations and standards.

Staff Management

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.

Process Improvement

• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and cost-savings.

General Duties

• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Perform other reasonable job duties as requested by supervisors.

Qualifications & Experience

• Education: High school diploma or G.E.D. equivalent preferred.
• Related Work Experience: At least 1 year of related work experience preferred.
• Supervisory Experience: At least 1 year of supervisory experience preferred.

Skills & Competencies

• Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Ability to move through narrow, confined, or elevated spaces.
• Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Clear and professional communication skills.
• Accurate written documentation and review skills.

Additional Information

Marriott International is an equal opportunity employer, committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.