KYC/ODD-Officer(Maker) (Outsource)

Role Overview

KYC/ODD-Officer (Maker) (Outsource) at ADIB, based in Sharjah.

Role Purpose

Review, process, and contact customers to finalize Ongoing due diligence cases, ensuring that proper documentation is provided and thorough due diligence is conducted.

Key Responsibilities

Due Diligence Processing

• Review and process Ongoing due diligence cases to finalize documentation and conduct thorough due diligence.
• Contact customers to ensure proper documentation is provided.
• Send ODD form and requirements to customer on registered email address after Gap assessment.
• Collect documents and information for ODD from customer via email or physical delivery through branch.
• Review ODD form and assist customer to fill the form accurately, including Transaction details, annual turnover, FATCA details, Supplier's name, and Project's name.

Document Verification

• Verify Trade License, Certificate of Good standing, Memorandum of Association, Emirates ID, customer signature, and other support documents via online.
• Ensure True copy stamp is required on Emirates ID if documents are received physically through branch.
• Call the customer for confirmation before uploading documents in BPM system if documents are received via email.
• Upload documents in BPM with additional remarks.

Administration and Reporting

• Handle all received and allocated emails.
• Update the tracker sheet on time and accurately.
• Achieve monthly set targets as defined by management.
• Ensure cases are handled as per SOP with less than 3% discrepancy rate for cases returned from Checker.
• Handle additional tasks assigned by supervisor or deputy with high dedication.

Skills & Competencies

• Good knowledge of Products and Services.
• Good knowledge of Service Policies and Procedures.
• Fair knowledge of banking practices, regulations, and risks.
• Good knowledge of Anti-Money Laundering regulations issued by regulatory authorities.
• Computer skills.
• Excellent Communication Skills.