Job description
Role Overview
Key Account Manager - Commercial Vehicles for Al-Futtaim's HINO Trucks Division, based in the United Arab Emirates.
Company Overview
Al-Futtaim Group is a privately held regional business established in the 1930s and headquartered in Dubai, United Arab Emirates. The group is structured into five operating divisions: automotive, financial services, real estate, retail and healthcare. It employs more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, and partners with over 200 of the world's most admired and innovative brands.
Al-Futtaim Automotive is a major division and industry leader with presence in 10 countries across the Middle East, Asia and Africa. The division represents iconic automotive brands including Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. Core business activities include distribution, manufacturing, leasing, aftersales, and comprehensive portfolios spanning passenger cars, SUVs, electric vehicles, high-performance motorbikes, commercial vehicles, and industrial and construction equipment. The automotive division comprises a team of 9,000 members.
Role Purpose
Drive sales growth for commercial vehicles by actively engaging prospective customers, achieving sales targets, maximizing profitability, and maintaining high levels of customer satisfaction through effective relationship management and consultative selling practices.
Key Responsibilities
Sales and Revenue Growth
- Achieve and exceed monthly and annual sales targets while maximizing profitability by focusing on net sales and gross margin earnings.
- Utilize discounts effectively as a tool to close deals, ensuring profitability and customer satisfaction.
Customer Engagement
- Contact prospective customers and manage assigned accounts within the designated territory.
- Conduct regular customer and field visits to assess business requirements, ensure satisfaction, and maintain long-term relationships.
- Qualify customers by understanding their requirements and interests and matching them to appropriate models.
Product Demonstration
- Demonstrate trucks by explaining characteristics, capabilities, and features, offering test drives, and explaining warranties and services.
Administrative Responsibilities
- Write sales orders, secure deposits, and process paperwork in line with established business policies.
- Provide sales management with information by completing reports.
- Ensure that monthly overdue payments are within the agreed target.
Professional Development
- Attend all sales meetings, modular training sessions, and refresher courses to stay informed about new products.
- Communicate with the Sales Manager or Branch Manager regarding any additional training requirements.
Qualifications & Experience
- 3+ years of experience in a Commercial Vehicle sales role at a dealership.
- Mandatory experience in light, medium, and heavy-duty truck sales in UAE.
- Bachelor's degree or equivalent experience.
- Experience with commercial truck sales or truck equipment sales preferred.
- Valid UAE driving license.
- Experience within UAE.
Skills & Competencies
- Strong PC skills, including proficiency in Excel and Microsoft Office.
- Excellent customer service and strong communication skills.
- Solid time management and analytical skills.
- Goal-oriented self-starter with the ability to thrive in a fast-paced work environment.
Additional Information
- Job Requisition ID: 181298