Job description
Role Overview
HR Supervisor at Marriott International, operating within the Delta Hotels by Marriott brand. Location not specified in source.
Company Overview
Delta Hotels by Marriott is part of Marriott International and operates across Canada, the United Kingdom, and the United States, with expanding presence in additional markets worldwide. The brand is designed around the essential needs of modern frequent travelers, delivering key essentials while eliminating unnecessary elements. Delta Hotels is committed to being an equal opportunity employer, welcoming all associates and providing access to opportunity regardless of protected status including disability, veteran status, or other basis protected by applicable law.
Role Purpose
Support Human Resources management and leadership in monitoring employee relations, ensuring compliance with hiring and recruitment laws and policies, maintaining accurate employee records, and assisting in the resolution of HR issues while providing guidance to employees and management on HR programs, policies, and procedures.
Key Responsibilities
Employee Relations & Compliance
- Monitor and track employee relations issues including resolution and follow-up.
- Inform Human Resources management of issues related to employee relations.
- Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
- Maintain confidentiality of proprietary information.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
Support & Guidance
- Assist and support management and the leadership team with handling and resolving Human Resources issues.
- Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
- Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.
Records & Administration
- Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).
- Assist in logistics, administration, and scheduling of annual employee surveys.
- Enter and locate work-related information using computers and/or point of sale systems.
Management Support
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Communication & Customer Service
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Answer phone calls and record messages.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
General Duties
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Qualifications & Experience
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
Skills & Competencies
- Proficiency with computers and point of sale systems.
- Clear and professional communication.
- Telephone etiquette.
- Ability to maintain positive working relationships and support team goals.