HR Operations Senior Associate Officer

Role Overview

HR Operations Senior Associate Officer at ADIB, located in Abu Dhabi, UAE.

Role Purpose

Manage the full employee lifecycle from resignation and termination through off-boarding, including salary administration, benefits settlement, system updates, and coordination with internal and external stakeholders to ensure compliant and timely processing of all exit-related activities.

Key Responsibilities

Staff Resignations and Terminations

• Coordinate with employees and relevant departments to collect resignation and termination documents.
• Prepare exit documentation, including checklists, resignation or termination notifications, and exit interview summaries.
• Conduct exit interviews with resigning employees and maintain records of their next destinations in the job market for analysis purposes.
• Liaise with the Emiratization team for UAE national leavers.
• Update resignation and termination records in the e-HR system and upload supporting documents.
• Provide the complete resignation or termination file to the officer responsible for EOSI calculation and further exit processing.
• Notify relevant stakeholders, including Payroll, ICD, ITD, RFO, RBO, Card Center, and Admin, so they can take necessary actions for resigned or terminated employees.
• Prepare and maintain monthly reports on resigned, terminated, and future-dated resignations, and submit them to the Head of MIS for record-keeping.
• Update or deactivate staff access in the ID Manager System for resigned or terminated employees based on their last working day.

Off-Boarding Process

• Calculate EOSB.
• Coordinate with former employees to obtain their signed acceptance and finalize the settlement process.
• Coordinate with Payroll to process EOSB payments.
• Coordinate with GRD on visa cancellation.
• Coordinate with the Collection Unit to ensure appropriate action is taken before benefits are released.
• Maintain a comprehensive tracking record of EOSB calculations.

Suspension and Release of Staff Salaries

• Suspend salaries for resigned or terminated employees to prevent overpayments.
• Release suspended salaries once attendance is regularized or all required documents are completed.
• Maintain a tracking sheet for salary suspensions and releases and share it with Payroll before the monthly salary run.

Employment Verification and Reference Checks

• Handle employment verification requests from external parties and provide reference check feedback for former employees to their new employers.

Employee Changes in the Fusion System

• Review, validate, and approve employee changes in the Fusion system based on supporting documentation, ensuring all required approvals and documents are in place for each request.

External Coordination and Liaison

• Coordinate with the Legal Department on court cases.
• Liaise with AD Pension.
• Liaise with MOHRE.
• Coordinate with GCC authorities.

Qualifications & Experience

• UAE National only.

Skills & Competencies

• Proficiency in Microsoft Office applications.
• Strong interpersonal and communication skills.
• Strong planning and organizational skills.
• Effective problem-solving abilities.
• Strong negotiation skills.
• Good knowledge of ADIB banking applications and systems.
• Familiarity with ADIB policies and procedures.
• Familiarity with ADIB pension policy.
• Familiarity with MOHRE policy.
• Familiarity with GCC policy.
• Ability to deal with court cases.