HR Coordinator

Role Overview

HR Coordinator at Fa Evax Saasfaprod1. This role provides day-to-day administrative and operational support to the Human Resources department.

Role Purpose

The HR Coordinator ensures smooth HR operations by managing recruitment, onboarding, attendance, payroll coordination, compliance, and colleague relations. The role acts as a key liaison between HR leadership and colleagues across the organization.

Key Responsibilities

Recruitment & Onboarding

• Coordinate recruitment activities, including CV screening, interview scheduling, reference checks, documentation, and candidate follow-up.
• Manage pre-joining and onboarding processes, ensuring all required documents, approvals, orientation, and joining arrangements are completed.

Records & Compliance

• Maintain accurate and confidential colleague files, HR records, databases, trackers, and employee information.
• Support HR audits and ensure documentation is complete and compliant with IHG standards, hotel policies, and local labour requirements.
• Maintain strict confidentiality and ensure all colleague information is handled professionally and securely.

Attendance & Payroll

• Monitor daily attendance, leave, public holidays, absences, missing punches, and other attendance-related matters.
• Support monthly payroll preparation by verifying attendance, overtime, allowances, deductions, unpaid leave, and other payroll inputs.

Government & Legal Administration

• Coordinate with Government Relations on residency, Civil ID, work permits, visa transfers, renewals, cancellations, and document expiries.
• Coordinate resignation, termination, transfer, clearance, exit interview, visa cancellation/transfer, and final settlement documentation.

Learning & Development

• Support learning and development activities, including orientation, mandatory training, cross-exposure, IHG Academy, and training records.

Colleague Engagement & Wellbeing

• Coordinate colleague engagement, recognition, wellbeing activities, celebrations, town halls, and Colleague HeartBeat initiatives.
• Support colleague accommodation, transportation, welfare, uniform, biometric/access, and other colleague-related requirements where applicable.
• Respond to general colleague inquiries regarding HR policies, benefits, leave, payroll, and other employment-related matters.

HR Operations & Administration

• Prepare HR correspondence, including employment letters, certificates, contracts, memos, announcements, and reports.
• Assist the HR Manager with colleague relations, investigations, disciplinary documentation, performance management, and other confidential HR matters.
• Maintain and regularly update recruitment, manpower, leave, attendance, training, visa, turnover, and other HR reports and trackers.
• Assist in manpower planning, headcount monitoring, HR reporting, presentations, and departmental projects.
• Work closely with HODs, Finance, Government Relations, Learning & Development, and other departments to ensure smooth HR operations.

Culture & Values

• Demonstrate IHG behaviours by Doing the Right Thing, Showing We Care, Aiming Higher, Celebrating Difference, and Working Better Together in all colleague interactions.

Qualifications & Experience

• Previous experience in Human Resources, administration, or hotel operations is preferred.
• Diploma or Bachelor's degree in Human Resources, Business Administration, Hospitality, or a related field is an advantage.
• Good understanding of HR processes and basic employment practices.
• Knowledge of Kuwait Labour Law and local HR practices would be an advantage.

Skills & Competencies

• Strong administrative, organizational, and attention-to-detail skills.
• Good communication and interpersonal skills with the ability to work effectively with colleagues at all levels.
• Proficient in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.
• Ability to manage multiple tasks, prioritize workload, and meet deadlines.
• A high level of confidentiality, integrity, and professionalism when handling colleague information.