HR Coordinator - Recruitment (UAEN)

Role Overview

HR Coordinator - Recruitment at Emirates Flight Catering, based in the UAE.

Company Overview

Emirates Flight Catering (EKFC) is one of the world's largest catering and hospitality services providers, supporting airlines, hospitality brands, and global events. Part of the Emirates Group ecosystem, EKFC operates in a fast-paced, operational environment with a diverse, multicultural workforce united by shared standards of integrity, accountability, and continuous improvement.

Role Purpose

Support the talent acquisition function by forecasting hiring needs, sourcing and screening candidates through multiple channels, conducting assessments, and managing recruitment activities to meet defined headcount plans and organizational objectives. Build and maintain talent pipelines for junior-level roles while enhancing the employer brand and candidate-to-employee experience.

Key Responsibilities

Workforce Planning & Forecasting

• Forecast hiring needs based on defined headcount plans.
• Prioritize request fulfillment and track talent acquisition activities.
• Monitor performance and ensure on-time fulfillment of defined positions against the headcount plan.

Candidate Sourcing & Attraction

• Liaise with Talent Acquisition Specialist to understand role profiles and vacancy requirements.
• Source and match potential candidates through various recruitment channels including social platforms and professional networks.
• Utilize a variety of attraction tools such as adverts and referrals to proactively source talent.
• Create pipelines to accommodate current and future headcount needs.
• Implement employer branding activities to increase brand reach, both internally and externally.
• Evaluate channels for attraction and sourcing.
• Build talent pools through media and informal networks.

Assessment & Selection

• Conduct technical and language-based interviews and tests in an assessment centre setting.
• Ensure the right person is employed through rigorous assessment processes.
• Support the management of end-to-end selection processes for junior-level roles and bulk recruitment.
• Work with suppliers and conduct assessment centres in the UAE.

Talent Acquisition Systems & Reporting

• Utilize and develop expertise in Taleo to maintain all procedures, internal and external candidate searches, selection, and reporting.
• Support the generation of weekly reports and ad hoc reports.
• Take corrective actions when KRAs are not met.

Stakeholder Engagement & Continuous Improvement

• Partner with Talent Acquisition Specialist to complete talent acquisition goals and facilitate solutions to overcome challenges.
• Support stakeholders to understand market dynamics.
• Constantly evolve acquisition and selection approaches to meet expectations.
• Share ideas and information internally and externally to ensure consistency through value-added services.
• Recommend and implement initiatives that enhance the candidate-to-employee experience.
• Foster long-term relationships with past applicants and potential candidates.

Documentation & Process Management

• Support updating documentation, procedures, and training guides to ensure business continuity and process clarity.

Team Objectives

• Participate in setting and achievement of team objectives.
• Seek ongoing support, direction, and self-development to ensure results are achieved.

Qualifications & Experience

• Bachelor's degree in Business Administration, HR, or equivalent.
• CIPD is desirable.
• Minimum 5 years' experience in talent acquisition and supporting the provision of services related to volume recruitment, assessment centres, and selection within a large organisation.
• Experience managing the end-to-end selection process of junior-level roles, bulk recruitment, and building talent pools through media and informal networks.
• Experience working with suppliers and conducting assessment centres in the UAE.
• Willingness to travel to regions such as Asia.

Skills & Competencies

• User competency in Taleo.
• Exposure and ability to use a variety of assessment tools including technical, cognitive, and language tests.
• Ability to communicate effectively with all organizational levels.

Additional Information

• Two duty meals provided at EKFC.
• Health and wellness coverage.
• Paid time off and public holidays.
• Performance-based annual bonus and salary review opportunities, subject to eligibility and company policy.
• Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels).
• Learning and development support.
• Team events and engagement activities.
• Benefits may vary by role and location.