Housekeeping Coordinator

Role Overview

Housekeeping Coordinator at Marriott, responsible for maintaining the appearance and cleanliness of the hotel while delivering memorable guest experiences.

Role Purpose

To create a clean, well-maintained hotel environment that supports an exceptional guest experience. The role combines housekeeping functions, guest service delivery, and space management to ensure all areas of the hotel meet quality standards and contribute to guest satisfaction.

Key Responsibilities

Guest Service & Requests

• Deliver guest requests promptly and professionally.
• Respond to guest needs to create memorable and unique experiences.

Cleaning & Maintenance

• Clean and maintain guest rooms and public spaces throughout the hotel.
• Maintain the appearance and cleanliness of the whole hotel.
• Stock housekeeping carts as needed.

Operations & Standards

• Uphold quality standards consistently.
• Follow company policies and procedures.
• Maintain confidentiality in all matters.
• Ensure a safe workplace.
• Move about assigned spaces to identify and complete necessary tasks.

Professional Conduct

• Maintain professional appearance and uniform standards.
• Communicate professionally with guests and team members.

Additional Information

• Position requires extended periods on feet, standing, sitting, or walking.
• Physical demands include moving, lifting, carrying, pushing, pulling, and placing objects weighing 50 pounds or less without assistance.
• Reasonable job duties as requested are part of role expectations.
• Marriott is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.