Housekeeping Attendant

Role Overview

Housekeeping Attendant at Accor, Pullman Dubai Downtown, located in the Business Bay district of Dubai.

Company Overview

Pullman Dubai Downtown is a cosmopolitan 5-star hotel located in the Business Bay district in close proximity to the Burj Khalifa, Dubai Mall and the Dubai Downtown area with stunning views of the Dubai Skyline and Dubai Water Canal. Accor is a worldwide leader in hospitality that welcomes employees as they are and supports growth and learning every day.

Role Purpose

To ensure all guest rooms, floor corridors, and service areas are cleaned and well-maintained to prescribed standards while anticipating and responding to guest requirements and requests.

Key Responsibilities

Guest Room & Area Maintenance

• Ensure that all guest rooms and floor corridors are cleaned and well-maintained based on prescribed standards.
• Provide cleanliness and maintenance of pantries, service areas and trolleys.
• Deliver turn down service of guest rooms based on prescribed standards.

Reporting & Communication

• Report to the shift Supervisor any repairs, maintenance work required in guest rooms or any discrepancies in room status.
• Anticipate and respond to guest requirements and requests.

Qualifications & Experience

• Minimum 1 year experience as Room Attendant for a 5-star hotel required.

Skills & Competencies

• Service focused personality.
• Strong interpersonal and communication skills with a passion for service.