Housekeeping Attendant

Role Overview

Housekeeping Attendant at Hilton. The role is based at a Hilton hotel property and focuses on maintaining cleanliness, managing housekeeping operations, and delivering exceptional guest experiences.

Role Purpose

To ensure the upkeep and cleanliness of the hotel while spreading the light and warmth of hospitality and delivering memorable experiences that define every guest's stay.

Key Responsibilities

Team Supervision & Training

• Supervise the housekeeping team by training, scheduling, and overseeing team members.
• Ensure cleanliness and quality standards are maintained in all guest rooms.

Inspections & Quality Assurance

• Perform routine checks of checkout rooms.
• Conduct spot inspections of occupied rooms.
• Review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.

Maintenance & Facility Management

• Report and promptly follow up on any maintenance issues or facility concerns.
• Coordinate maintenance needs with appropriate departments.

Special Projects & Operations

• Schedule and supervise periodic deep cleaning and special housekeeping initiatives.
• Manage inventory and equipment by maintaining stock levels.
• Ensure proper maintenance of housekeeping equipment.

Guest Service

• Deliver excellent service to all guests.
• Address VIP and special guest requests.

Qualifications & Experience

No specific qualifications or years of experience are stated in the original posting.

Skills & Competencies

• Passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• Belief that teamwork drives the best outcomes.
• Sense of ownership and accountability.
• Focus on the present moment, bringing urgency and discipline to every task.